Requests: Centralizing Snippet Collaboration

Requests Overview

Requests centralizes all of your organization’s Snippet suggestions, making it easy to collaborate, keep content accurate, and maintain consistency.

Team members can submit complete, formatted Snippet content—along with labels and abbreviations—for review. Requests are sent directly to an assigned Organization admin or curator with Can Edit or Can Manage permission for the Snippet Group. Reviewers are instantly notified and can approve the Snippet as submitted or make edits before adding it to the organization’s library in just a few clicks.

By keeping all Snippet suggestions, proposed changes, and discussions in one place, Requests closes the content collaboration loop, helping your organization maintain quality and consistency without relying on external tools or side conversations.

Requests is available on Business, Growth, and Enterprise plans. Enterprise admins have additional controls to enable or disable Requests at either the Organization level or the Snippet Group level. Learn more about admin controls for Requests here.

Submitting New Snippets and Snippet Changes with Requests

Organization members can submit complete Snippet content, describe their request for a new Snippet, or propose changes to existing Snippets. You can start a request from the TextExpander web app, the latest version of the Mac and Windows apps (v8.4+), or the Chrome Extension. Watch the video below to see how, and learn more about proposing Snippets here.

Accessing and Managing Requests Assigned to You

Organization admins and members with “Can Manage” or “Can Edit” permission on an organization Snippet Group can be assigned requests for that Snippet Group. You’ll receive in-app and email notifications when a request is assigned to you and can review complete Snippet content, see side-by-side comparisons for suggested edits, approve requests in a click, or make refinements before adding Snippets to your organization’s library. Watch the video below to learn how to access and manage the Requests assigned to you, or read more about it here.