TextExpander for teams

One source of truth for everything your team types

Give every teammate the same approved answers, templates, and instructions, ready in a few keystrokes in any app they use.

Free forever. No credit card required.

Secure for sensitive data: SOC 2, HIPAA, and GDPR compliant

Trusted by teams at

69,000
hours saved at Virta Health
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15,570
hours saved at Allara
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95.2%
CSAT across 710,000 interactions a year at Fullscript
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2,160
hours saved a year at SketchUp
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Built for your team

Give your team the right words, everywhere they type

One shared library

Keep approved answers, templates, and instructions in Snippet Groups your whole team can search.

One edit updates everyone

Fix a price, policy, or link in one Snippet and every teammate has the accurate version instantly.

Personal at scale

Fill-ins let teammates add names, details, and their own voice to every message.

Works in the apps you already use

Your EHR, help desk, CRM, email, and chat, on desktop and mobile.

Productive from day one

Team knowledge lives in the library, so new teammates sound like veterans from their first day.

Consistent and compliant

Admins control who can edit each Snippet Group, so every message uses reviewed, approved language.

By team

Built for the teams that type the most

Accurate, personal messages for every patient

From intake to follow-up, give patient-facing teams approved templates they can personalize in seconds.

  • Centralize care instructions and common patient messages
  • Write in your EHR, patient portal and email
  • HIPAA compliant
Learn more about TextExpander for healthcare
TextExpander gives us the documentation shortcuts that help us save time, stay consistent, and still make sure every patient gets a customized message.
Julia Ball
Director of Primary Care Services, Amaze Health

Human conversations at the speed of macros

Give agents a shared library of answers they can personalize, so every reply sounds like a person and arrives fast.

  • Share fixes for new issues with the whole team in minutes
  • Keep tone on-brand across chat, email and phone notes
  • Works with Zendesk, Intercom, Help Scout and more
Learn more about TextExpander for customer support
When we have a new issue come up, we’re able to create a snippet and quickly share it so that everybody has the solution and our customers get a consistent response.
Ty Schalamon
Technical Support Manager, SketchUp

One source of truth for every internal process

Turn documentation, onboarding steps and routine requests into Snippets the whole company can use.

  • Centralize templates, processes and documentation
  • Update content once and roll it out instantly
  • SOC 2, HIPAA, and GDPR compliant
Learn more about TextExpander for operations
I can update a TextExpander Snippet, and the team has access to the most up-to-date content immediately.
Alex Williams
Customer Onboarding Manager, CompanyCam

More time selling, less time typing

Give reps proven outreach, follow-ups and answers to common questions, ready in any tool.

  • Share winning emails and talk tracks across the team
  • Personalize every message with Fill-ins
  • Works in your CRM, email and LinkedIn
Learn more about TextExpander for sales
It was simple, but having those sentences in TextExpander helped me be way more efficient because I no longer had to type the exact same thing over and over again.
Brian Deighton
Senior Inside Sales, CompanyCam

Reach candidates faster and close reqs sooner

Keep outreach, interview guides and job descriptions in one place your whole recruiting team shares.

  • Reuse approved job descriptions and interview questions
  • Keep candidate outreach accurate and on-brand
  • Works in your ATS, email and LinkedIn
Learn more about TextExpander for recruiting
I really like how TextExpander solves the problem of repetitive communication, especially with the snippet feature. It saves me a ton of time. The fill-in-the-blank fields are also super useful, allowing for personalization in emails. The universal compatibility, team sharing, and standardization features are great, leading to massive time savings in tasks like sourcing and outreach, candidate communication, and internal coordination.
Chris Clarke
Principal Recruiter, Meta
It's important that every patient coming in has the same excellent care experience that we expect, and that any provider can deliver it - whether they are on their first patient or their thousandth.
Jordana Rutigliano, Senior Director of Clinical Operations, Allara
See it in action

A library only helps if your team can use it everywhere

TextExpander lets your team search, expand and personalize approved content in every app they type in.

Security

Enterprise-grade security and compliance

Trust and security come standard with TextExpander.

Review TextExpander security
  • SOC 2 and SOC 3 certified
  • HIPAA compliant
  • Rated A/A+ by SSL Labs
  • GDPR and CCPA compliant

Give your team their time back

Free forever. No credit card required.