Faster, happier, more consistent
customer support teams
- Customer Support
- Recruiting
- Sales
- See more
Less repetition, more customer delight
- Resolve customer requests more quickly and consistently
- Allow every rep to communicate like your best rep without losing personalization
- Create a knowledge base that expands with just a few keystrokes
- Reduce burnout and onboard new reps in a fraction of the time
TextExpander works everywhere your team does
Faster sourcing without losing the human touch
- Respond to candidates quickly within any platform
- Align & optimize your communication with candidates
- Eliminate repetitive copy & paste responses across platforms
- Access answers to FAQ’s with a quick keystroke or inline search
TextExpander works everywhere your team does
More prospects = more closed deals, faster
- Send cold emails and follow up with leads in a flash
- Get repetitive administrative work out of the way
- Train new sales agents and keep messaging consistent
- Create sales docs in record time
TextExpander works everywhere your team does
Less repetition = more productive teams
- Get the right response to everything in just a few keystrokes
- Customize and personalize your messaging while eliminating repetition
- Onboard new employees and share common language with ease
TextExpander works everywhere your team does
Millions of snippets expanded by companies such as:
Empower your teams
The value adds up
31+
Hours saved per
month by top users
$11k
Dollars saved per
employee per year
300K
Working days
saved by our customers in 2022
650M
Snippets
expanded by our customers in 2022
Top users are top 10% of TextExpander customers. Numbers assume 50 WPM typing speed and an average salary of $30/hour.
Learn how SketchUp’s eight person technical support team saves more than 270 working days a year using TextExpander.
Download the Case StudyWhen we have a new issue come up, we’re able to create a snippet and quickly share it so that everybody has the solution and our customers get a consistent response. Our team doesn’t have to reinvent the wheel every time a question arises like we did before—that knowledge is already there in TextExpander.
Ty Schalamon, technical support manager, SketchUp
More ways to leverage
TextExpander for your team
Created for teams of all sizes
Scales with the needs of your business
Security
SOC-2, GDPR, and CCPA compliant, so you can be at ease knowing that your data is safe and secure. TextExpander never stores or sends your keystrokes anywhere and TextExpander data is encrypted.
Team insights
Track your team’s TextExpander usage all in one dashboard. Use stats to understand your team’s usage and build reports by user, by snippet group, or filtered by teams.
SSO
With single sign on support, you can get your team on board and up to speed, fast. This means everyone spends less time in admin and more time doing what they’re here to do.
Customized Training
Work with a dedicated TextExpander Customer Success Manager to save time, increase efficiency, and boost your productivity with custom-tailored training for you and your team.
How text expansion
works with TextExpander
Create it
Collect your most commonly used emails, phrases, messages, URLs, and more to create snippets and templates in TextExpander that are always accessible with a quick search or abbreviation.
Share it
Give your team or different departments across your company access to the content they need to use every day.
Use it
Expand the content you need with just a few keystrokes or inline search on any device, across any app you use — no APIs or integrations needed.
Optimize it
Add customizations like fill-ins and optional sections to keep that human touch. Anytime you make changes to snippets they update everywhere so your team is always on the same page.
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