How AI is Shaping the
Next Generation of TextExpander

TextExpander has always empowered human efficiency.
Now, AI enhances the mission, further boosting productivity while keeping you in complete control.

What we’re building

We’re using AI to make TextExpander smarter and faster with human-in-the-loop
functionality to ensure the accuracy and consistency your team depends on.

Accurate Content Retrieval

AI scans approved knowledge bases for the most accurate content.

User-Approved New Content

If a direct answer isn’t found, AI creates new content for user approval.

Focus on Human Connection

By streamlining content discovery and creation, you can focus on meaningful interactions.

Our six AI principles are guiding what’s next. If they align with your AI goals, join the waitlist to try the next generation of TextExpander.

Join the TextExpander AI waitlist

Our AI Principles

AI should empower,
not replace, human communication.

We’re using AI to make TextExpander smarter and faster with human-in-the-loop functionality to ensure the accuracy and consistency you and your teams depend on.

The best AI leverages
team knowledge first.

Our AI prioritizes your existing company-curated content by scanning your Snippet Library. If the right Snippet doesn’t exist, it can help you generate one, with human review at every step.

Human oversight isn’t optional;
it’s essential.

When an AI-generated response is needed, it is editable, reviewable, and routed through human hands before it’s used or organized in your Snippet Library.

Great AI is context-aware
and built into your workflow.

We embed AI where your work happens. Surface the answers you need with only a few keystrokes and zero prompting. Spend less time searching and more time responding in whatever app you’re already using.

Trust and compliance
are the foundation.

We design for trust from the start. TextExpander AI is opt-in by default, and customers can still use TextExpander without AI functionality if they choose. Customer data will never be used to train AI models and companies can bring their own model that has already passed all legal and compliance standards.

AI should get smarter
from real-world use.

Our system learns from frontline feedback, suggested Snippets, curated responses, and usage patterns, so that what works gets shared safely. All these features mean new employees can lean on AI to find the correct information and be more impactful from day one.

Join the Waitlist:
TextExpander + AI

Be among the first to try out our AI features.

AI Snippet suggestions at your cursor
Authoring new Snippets with AI
AI tools that can be controlled by admins

Join the waitlist for early access

How AI is Shaping the Next Generation of TextExpander