TextExpander Case Studies & Customer Stories

From healthcare organizations to customer support – thousands of teams around the world use TextExpander for more consistent communication.

By adopting TextExpander, Amwell’s support team cut errors, sped up onboarding, and gave each agent back 8 full days a year

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Virta Health improved response accuracy and saved 69,000 hours on patient communication annually

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Learn how SketchUp reached an above-average NPS with only 8 support team members

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WooCommerce's Shared Snippet Library improved accuracy across its 73-person support team

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TextExpander helped each CompanyCam rep have 1,000 extra customer conversations each year

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Learn how Davey Tree built error-proof accuracy into traditionally inconsistent field calls

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