TextExpander for Insurance Companies

Power up your entire customer service department

Speed up resolution times and increase customer satisfaction with TextExpander snippets and templates. Build your team’s knowledge base and make it accessible to every agent with just a few keystrokes.

Millions of snippets expanded by insurance companies

Data from actual customers in this industry


Hours saved per month by top users


Dollars saved per employee per year


Working days saved by top insurance companies


Snippets expanded by by top insurance companies

Top users are top 10% of TextExpander customers. Numbers assume 50 WPM typing speed and an average salary of $30/hour.

Improve customer service efficiency & consistency

With TextExpander, every agent has access to your library of snippets. Store answers to FAQs, update template responses, and ensure everyone has access to up-to-date information instantly.

Decrease agent onboarding time

Your snippet library ensures new agents can quickly learn your policies on plans, premiums, and policies.

Improve agent & customer satisfaction

Agents spend less time searching for and copying basic responses, allowing them to focus on the unique challenges your customers are facing.

Made for Insurance Companies organizations like yours

Automation + customization

Provide your team with templated snippets, but ensure they can still personalize their responses with custom fill-ins.

Accessible anywhere

Use TextExpander inside any platform, device or product. Ensure your team has access to snippets everywhere, whether it’s in chat, email, or any other tool.

Advanced reporting & analytics

Track your team’s TextExpander usage all in one dashboard to understand your team’s performance.

Your data is secure

TextExpander is SOC-2 GDPR, and CCPA compliant, so your team's data is safe and secure.

Delight Your Team, Delight Your Customers

Make it easy for your support team to provide fast, effective answers to every support request and there will be smiles all around.

Ready to get started?

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