These are the essential data entry automation tools that every knowledge worker should know in 2022.
Whether you’ve already built your customer service team, or you’re just now laying the foundation, it’s an ideal time to start thinking about customer service productivity. Customer service productivity is not only the measure of the efficiency, but also the effectiveness, of customer service. These two are intertwined because one can’t matter without the other….
Autocomplete is a feature in multiple software programs. We list some of them, in addition to widgets and standalone tools for auto-complete.
What are the best knowledge management tools? In this article, we list the 5 top knowledge management tools for 2022.
Repetitive tasks are so commonplace in our daily work that it’s hard to imagine what life would be like without them. However, they’re also taking up time and energy that could be better spent. For example, one study found that customer service reps lose up to 30 percent of their day to repeat tasks. Fortunately,…
Learn how to create effective job postings with our expert tips.
Ready to get your team motivated? Here’s how to increase employee productivity in the workplace by creating an environment that inspires them to reach their potential.
Smart home automation can transform your workspace and boost productivity. Learn how we’re customizing our WFH set-ups with the latest technology.
To attract and hire the best talent today, companies need to create the best possible experience for candidates.
Knowing how to resolve a bad customer experience with your product is key to business growth. Here’s our guide to turning around negative customer feedback and turning complaints into opportunities.