TextExpander Blog

TextExpander Best Practices: Create and Document Snippets

Learn TextExpander best practices to create and document Snippets. Learn our customer success secrets to add instructions to any Snippet.

TextExpander Best Practices: 5 Customer Success Secrets

Learn TextExpander best practices to make the most of your Snippets. Find out how to optimally name, organize, and manage your Snippets.

How TextExpander Pricing Saves Your Team Money

How does usage-based TextExpander pricing work for teams? Learn how TextExpander’s model saves your team money.

Unlock the Secret to Exceptional Customer Service Productivity

Improve your business’s customer service productivity with these easy tips and tricks. Learn how to streamline processes and make your team more efficient in our how-to guide.

The 16 Best Customer Service Conferences 2023

Are you planning to attend any customer service conferences in 2023? Conferences are a great way to network and learn from experts in the fields of customer service, customer support, and customer success. Now is the best time to book your tickets, since many conferences offer steep early bird discounts early in the year. Here’s…

Degree Symbol: Type It Easily with TextExpander

Can’t find the degree symbol on your keyboard? Here’s how to type the degree symbol easily with TextExpander.

Text Replacement: 4 Tools to Improve Your Writing

Have you ever opened a document—maybe even one you wrote yourself—and realized it was full of errors and mistakes? Or maybe it has things that are simply out of date, like names of people no longer at your company? It’s tempting to dive in and start manually replacing text, but good text replacement tools can…

5 Customer Success Software Picks to Maximize Customer Retention

Having the right tools is essential for customer success teams. Without the right tools, teams may struggle to keep up with customer inquiries, resolve issues quickly, and deliver a high level of service.

Consistency in Customer Service: 3 Areas Where It’s a Must

Consistency in customer service is key. Imagine pulling up to a McDonald’s drive-through, and instead of hearing, “Hi, welcome to McDonald’s, may I take your order,” you were greeted with a gruff: “McDonald’s. What do ya want?” You’d probably think twice before placing an order! You might even drive to another restaurant instead. Your customers…