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TextExpander Blog
Chatbots in Customer Service: 8 Reasons for High Standards
Learn about potential pitfalls with chatbots and how you can maintain high support standards despite more-demanding customers.
Customer Service Standards: Meet the Ones That Matter Most
In this article, we discuss the customer service standards customers value the most and how to meet them.
TextExpander Is Now a SugarCRM Partner
TextExpander is a SugarCRM Partner. Find out more.
What is Shorthand Typing and How Can You Learn it to Improve Productivity?
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
31 Ways to Respond to Customer Complaints
Customer complaints may not be fun to deal with, but they’re good for your business. Learn how to handle customer complaints (examples included).
TextExpander Forward Miami: Our First In-Person Retreat Since COVID
As much as we love being a fully distributed team — right now, we’re 50 employees spread across nine countries and counting — we’ve always cherished the opportunity to get together in person. Our annual retreats help us get aligned, build trust, and strengthen our culture. That’s why, although we’ve made virtual retreats work, we…
Best FREE Google Chrome Productivity Extensions in Q4 2022
Check out our list of the best free Google Chrome productivity extensions.
Best Customer Service Automation Software
Customer service automation software is changing the way businesses operate. If you’re considering an upgrade, check out these options.
Top Keyboard Shortcut Apps & Tools to Enhance Productivity
In this article, we discuss keyboard shortcut tools for Mac and Windows that help you work more efficiently.