TextExpander Blog

Why TextExpander Has Always Been Remote

Since Day One, we’ve loved being a full remote company, seeing so many benefits to our team as a result! If you were curious about why we love remote work so much, this one’s for you.

Improving Efficiency in CX Operations

If you skim the articles that I write for TextExpander, you’ll notice that I focus on what I call changing definitions. “The office,” for instance, looks a lot different today than it did two years ago. Marketing is wildly different from what it was when I started in the mid-90s. Customer service has morphed into…

How To Conduct Meetings With Meeting Integrity

Meetings should feel like an inclusive space for everybody, but how can they be run with meeting integrity? This is our guide to making your meetings work for everyone.

Building the Ideal Remote Customer Support Team

Customer support is one of the oldest remote work positions in the world. Call centers have handled the bulk of inbound customer support for many businesses for years. With years of remote experience behind the role, it’s now safe to say that some best practices have emerged. It should come as no surprise that the…

What Do TextExpander Values Mean to Our Employees?

Research shows that more and more employees care about a company’s values, so what does TextExpander’s team say about our values?

How TextExpander Boosts Recruiter Productivity

TextExpander is an essential tool for recruiter productivity. Learn how TextExpander saves recruiters dozens of hours every month.

Angel Investors or VCs – Which One is Right for Me?

Let’s start by agreeing on a simple fact: growing a company is easier if you have money. Some companies choose to run as a small business, taking occasional loans to help them expand. Others seek financial backing from professional investors. Still others (like ours!) choose to never raise money and bootstrap their way to profitability….