TextExpander for Hospitality
Make a great impression when it matters most
Effortlessly deliver excellent customer service with response shortcuts and FAQ answers in just a few keystrokes.
Millions of snippets expanded by professionals in hospitality
Data from actual customers in this industry
31+
Hours saved per month by top users
$11K
Dollars saved per employee per year
300K
Working days saved by hospitality industry customers
650M
Snippets expanded by hospitality industry customers
Top users are top 10% of TextExpander customers. Numbers assume 50 WPM typing speed and an average salary of $30/hour.
Improve response times
Use shortcuts to quickly type detailed responses in emails and chat. With TextExpander, you can help more customers without any complex setup – it works anywhere you type, desktop or mobile.
Stay consistent but personable
Start with templates and edit responses before sending. Build your team’s templates based on how much flexibility you want them to have (or not).
Build your customer knowledge base
Update templates to with new improvements, share snippets with others on the team, and add new templates based on frequently asked questions.
Made for Hospitality organizations like yours
Accessible anywhere
Work on any device, whether you’re responding to customers on chat, email, or any app.
Easy team onboarding
Onboard new employees easily to give them access to your team's knowledge library.
Advanced usage statistics
Understand what questions are asked most frequently and your team's alignment.
Consistency + flexibility
Keep the whole team on track with access to a shared library of text snippets and personalize them on the fly.
Hospitality resources and customer stories
Delight Your Team, Delight Your Customers
Make it easy for your support team to provide fast, effective answers to every support request and there will be smiles all around.
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