Knowledge Base

Below you'll find a list of all posts that have been tagged "Knowledge Base"

What Does “No Index File” and “Failed to Load Settings” Mean?

When TextExpander is failing to launch on macOS, you see error messages such as “No index file” or “Failed to load settings”. This sometimes happens when the TextExpander settings have been moved or damaged. To fix this, follow these steps: ​1. Shut down TextExpander2. Click on the Finder3. Click the Go menu in the Finder…

Why Am I Getting an Update Error! Message?

If you try to update TextExpander and get an error message saying: “TextExpander can’t be updated when it’s running from a read-only volume…”, it’s likely because of a security measure in macOS called translocation.  Translocation can happen when you use an application other than macOS Finder—for example, Hazel, LaunchBar, or Path Finder—to move TextExpander into…

How Do I Expand Fill-ins and Formatted Snippets on an iPad?

Easily expand all of your snippets, including formatted text and fill-ins with TextExpander and Slide Over or Split View on your iPad.  (Using iPad iOS 13) Tip: Use a hardware keyboard with TextExpander on the iPad as a Mac alternative Use Slide Over or Split View to expand Formatted text and Fill-in snippets on your…

How Can I Find the Snippet That Just Expanded?

To check if your last expanded snippet is personal or belongs to an Organization, or to review and edit your last expanded snippet’s content, label, or abbreviation, click TextExpander icon in the menu bar (Mac) or system tray (Windows) and choose Edit Last Expanded Snippet… Step-by-step instructions for Mac: 1. Click on the TextExpander menu…

Why Doesn’t TextExpander Support Windows 7?

Since January 2020, Microsoft has stopped supporting and releasing updates for Windows 7. This makes Windows 7 vulnerable to viruses and other security risks. As a result, TextExpander is no longer compatible with Windows 7. You can use TextExpander on Windows 8, 8.1 and Windows 10. Please see the Microsoft Support website for more information…

Find a Version of TextExpander That Works for Your Mac

To use TextExpander, you have must have Mac OS X 10.3.9 (Panther) and later. Find the version of TextExpander that works with the version of your operating system below: System requirements Version Downloads Mac OS X 10.13, 10.12, 10.11, and 10.10 (High Sierra, Sierra, El Capitan, Yosemite) TextExpander 5.1.6 Mac OS X 10.9, 10.8, and…

How Can I Tell Which Version of TextExpander I Am Using?

See below for instructions specific to your Operating System: macOS   1. Go to TextExpander -> About TextExpander and your version will appear at the bottom of the window iOS 1. Open TextExpander 2. Tap the question mark ? 3. Tap About TextExpander and your version will appear at the top of the window Windows 1. Open TextExpander 2….