TextExpander Blog

Practical ways to type less, reply faster and keep your team consistent.

The top 6 sales trends in 2026

Sales trends in 2026 center on informed buyers, AI-assisted selling, and closer alignment between sales and marketing. See six shifts changing the sales process and how to turn trend analysis into a plan for your team.

Kerry Provenzano

The Doctor Who Treats Patients With a Gaming Mouse

A telehealth doctor runs his clinical workflow with a gaming mouse paired with TextExpander Snippets. See how his monster Snippets standardize documentation and patient communication, and how to set up a similar system.

Josh Centers

Briskine Alternatives: 8 Options for Email Templates & Snippets

Briskine alternatives suit teams that write beyond a single browser workflow. Compare eight options for email templates and snippets, including TextExpander, Gmail Templates, and Outlook Quick Parts, by fit and limits.

TextExpander Editorial Team

15 Customer Service Interview Questions and Answers (2026)

Customer service interview questions test how candidates handle pressure, frustrated customers, and mistakes. Review 15 common questions with sample answers, plus guidance for job seekers and the managers who interview them.

Josh Centers

100+ Empathy Statements for Customer Service

Empathy statements for customer service acknowledge a customer's feelings before solving the problem. Use 100+ phrases for frustration, anger, delays, mistakes, confusion, urgency, follow-ups, and times you can't say yes.

TextExpander Editorial Team

50 Customer Service Live Chat Scripts (Free Templates)

Customer service live chat scripts give your agents tested wording for greetings, holds, troubleshooting, escalations, refunds, and closings. Adapt these 50 free templates to your brand voice, then save them as TextExpander Snippets so every agent can insert them in seconds.

Sarah Chambers

How to Automate Repetitive Tasks

Automating repetitive tasks starts with knowing which tasks are worth it. Follow a five-step process to audit, score, map, test, and document automations, then compare tools such as Zapier, TextExpander, and ClickUp.

Brad McCarty

NextGen Keyboard Shortcuts and Hotkeys Guide

NextGen keyboard shortcuts depend on which product you use, including Enterprise EHR, Enterprise PM, and Document Management. Get hotkeys for patient lookup, navigation, group search, electronic signatures, and filing.

TextExpander Editorial Team

Allscripts Keyboard Shortcuts and Hot Keys Guide

Allscripts keyboard shortcuts differ across practice management and TouchWorks EHR products. Find hot keys for scheduling, registration, results verification, and note entry, and see why no single list covers every product.

TextExpander Editorial Team

MEDITECH Keyboard Shortcuts and Hot Keys Guide

MEDITECH keyboard shortcuts vary by version, from MAGIC-style systems to Expanse. Use this cheat sheet for F9 lookup, function keys, order entry, patient search, nursing and eMAR, and registration workflows.

TextExpander Editorial Team

B2B Sales Email Templates: 15 Proven Examples (2026)

B2B sales email templates give reps a tested starting point they can personalize. Use 15 examples for cold outreach, follow-ups, meeting requests, demo invitations, objection handling, and re-engaging stalled deals.

Josh Centers

13 ChatGPT Prompts for Sales That Close More Deals

ChatGPT prompts for sales help reps draft cold outreach, follow-ups, discovery questions, and objection responses. Use these prompt examples by deal stage and learn how to save and reuse the ones that work.

Josh Centers

60 Popular Salesforce Keyboard Shortcuts & Hotkeys

Salesforce keyboard shortcuts simplify navigation and speed up data entry in the CRM. Reference 60 global, browser, navigation, tab, and Salesforce Classic hotkeys, and see how to reduce repetitive typing for your sales team.

TextExpander Editorial Team

15 LinkedIn Recruiting Message Templates Worth Using

LinkedIn recruiting message templates give recruiters a head start on outreach to passive talent. Adapt 15 templates built around mutual connections, shared groups, standout skills, career goals, and more.

Maisha Cannon

Best Recruiting Apps

Recruiting apps help recruiters source candidates, manage applicants, schedule interviews, and talk with hiring teams. Compare ten tools, including Indeed, LinkedIn Recruiter, Workable, and TextExpander, and how they were chosen.

Clive Hanks

26 Recruitment Quotes for Inspiration & Motivation in 2026

Recruitment quotes offer recruiters and sourcers a fresh perspective during busy hiring cycles. Read 26 quotes on inspiration, motivation, and hiring quality, with notes on what each group of quotes reveals.

Maisha Cannon

11 Creative Ways to Recruit & Hire Employees

Creative recruiting ideas can attract stronger, more diverse candidates than recycled job posts. Try 11 approaches, including culture-focused social media, recruitment videos, returning employees, and referral rewards.

Marcelle Santos

Your Guide to Recruitment Best Practices

Industry leaders share the recruitment best practices they rely on. Get 10 practices, from data-driven hiring and candidate experience to employer branding, passive candidates, and talent gap analysis.

Maisha Cannon

How To Write Medical Progress Notes Faster

Medical progress notes are essential but slow to write by hand. Clinicians can learn how templates, checkboxes, dropdown lists, and saved standard phrases in TextExpander help complete documentation more quickly.

Marcelle Santos

How to Make Invoicing Easier: Tools, Tips and Templates

Invoicing gets easier with cloud accounting software, a process that fits your workflow, and stored text for common invoice details. See an example invoicing workflow plus answers to common freelancer invoicing questions.

Kerry Provenzano

How To: Import / Export Groups on TextExpander.com

Importing and exporting Snippet groups on TextExpander.com works with .textexpander and CSV files. Follow the steps to bring existing shortcuts in from a spreadsheet or export a group to back it up or share it.

Maia Olson