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Troubleshooting Issues with the Clipboard


Common Clipboard Issues:

  • When typing in an Abbreviation, the text that is inserted is what was previously on the clipboard instead of the contents of the Snippet. 
  • When expanding a Snippet, only part of the Snippet is expanding, or a portion of the Abbreviation itself is staying behind.

Troubleshooting Steps:

Windows

Paste Timeout

  1. Start by increasing the paste timeout in Preferences to the largest value possible. 
  2. Go to File>Preferences>Expansion and drag the slider for Paste Timeout as far to the right as it will go. 
  3. Test expansion to see if that corrects the issue. 

Note: This should not result in slower expansions, but will allow TextExpander a little bit more time to process your Snippet expansion if it runs into trouble. 

Disable Clipboard

  1. Disable clipboard restoration by going to Preferences>Expansion. 
  2. Uncheck the box next to “Restore Clipboard.”

Note: Disabling the clipboard will make it to where anything you copied previously will be replaced by the Snippet contents after expansion.

Mac

Disable Clipboard

  1. Disable clipboard restoration by going to Preferences>Expansion. 
  2. Uncheck the box next to “Restore Clipboard.”

Note: Disabling the clipboard will make it to where anything you copied previously will be replaced by the Snippet contents after expansion.