Communicating Effectively

Clear communication keeps teams aligned and customers confident. These articles cover business writing and email etiquette, collaboration and knowledge sharing, remote and asynchronous work, and how managers lead, motivate, and give feedback. Most include examples or templates you can adapt, so you can say the right thing quickly and consistently, whether you’re writing to a colleague, a candidate, or a customer.

How To Conduct Meetings With Meeting Integrity

Meeting integrity means running meetings where everyone feels included and their time is respected. Get practical habits for preparation, timing, rotating schedules, shared norms, hybrid input, and handling interruptions.

Kerry Provenzano

How To Train Your Virtual Assistant Using TextExpander

A virtual assistant needs a clear plan before taking work off your plate. Get step-by-step guidance on onboarding and training a VA, why it matters, and practical tips, including how shared Snippets support consistency.

Marcelle Santos

What Do TextExpander Values Mean to Our Employees?

TextExpander's four company values shape how its team works. Hear what passion for customers and the other core values mean to employees in their own words, and how those values connect to a lasting company culture.

Kerry Provenzano

How TextExpander Boosts Recruiter Productivity

Recruiters repeat the same phrases in outreach, scheduling, and candidate emails. See six ways TextExpander helps with hiring manager updates, sourcing messages, candidate communication, and onboarding new hires.

Marcelle Santos

Hiring in Different Time Zones To Offer Better Support

Hiring in different time zones helps support teams reply to customers faster around the clock. See the benefits of distributed support hiring and the steps to extend coverage as your company and customer base grow.

Marcelle Santos

Our Startup Story

TextExpander started with two Mac developers, Greg and Philip, who each ran their own software ventures. Read the company's origin story, from how the co-founders met to how TextExpander became the product it is now.

Kerry Provenzano

TextExpander Public Groups 101

TextExpander Public Groups let you use community-made Snippets without building your own. Learn how to subscribe, create and publish a group, which popular groups to try, and tips for building useful Public Groups.

Marcelle Santos

Advanced Remote Team Communication Tips

Advanced remote team communication goes beyond basic video calls and chat. Get three tips for remote teams: use tech such as Zapier to share updates, rely more on video, and make use of Zoom features like polling.

Marcelle Santos

Our Team at TextExpander: How We Work

TextExpander's team works asynchronously across time zones on schedules they set themselves. See how shared calendars, Slack, video calls, deadline notice, and clear written comments keep the remote team in sync.

Marcie Arvelo