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Communicating Effectively
Below you'll find a list of all posts that have been tagged "Communicating Effectively"
Best Practices for Gathering Customer Data
We can all agree that there’s no better way to find out valuable information about your customers than to talk to them. Customer interviews, email surveys, and other forms of customer data gathering are critical to decision making. We’re big proponents of not only talking to customers, but then using the information that we gather…
TextExpander Public Groups 101
Discover TextExpander Public Groups. Learn how to subscribe to Public Groups and make some of your own snippet groups public.
How To Host an Inclusive End-of-the-Year Party
In this article, we show you how to host an inclusive end-of-the-year party. We also share tips and resources.
TextExpander End of Year Summary Email: A Look At Your Stats
We love TextExpander’s ability to save our community hours and even days of time every single year. Here’s a deep dive into how much time our real users have saved this year and how they spent it!
Why and How To Delight Your Customers
In this post, we’ll explain what it means to delight your customers and share three tips for incorporating customer delight as an element of your brand.
Our Startup Story
TextExpander’s first iteration wasn’t as an app – it was a humble System Preferences pane on Mac. Today we wanted to share the journey.
Getting the Information You Need from Customer Surveys
There is no better way to find out what’s on the mind of your customers than to ask them. But asking them isn’t as simple as you might think. We’re going to spend some time talking about the best practices for customer surveys. You’ll find out how to get the information that you need, without…
5 Strategies To Encourage Group Flow In Your Team
Learn how to improve team performance with our Group Flow top tips. In this post, you’ll find out how to build your collective communication skills and see how Group Flow can benefit your team.
Why You Should Start Every Meeting with a Check-in
Every meeting at TextExpander starts with a check-in. If you’ve yet to kick off your agenda with a quick check-in session, here’s our guide to how and why we do them without fail.