Clear communication keeps teams aligned and customers confident. These articles cover business writing and email etiquette, collaboration and knowledge sharing, remote and asynchronous work, and how managers lead, motivate, and give feedback. Most include examples or templates you can adapt, so you can say the right thing quickly and consistently, whether you’re writing to a colleague, a candidate, or a customer.
Social media templates help support teams answer frequently asked questions consistently. Choose platforms, set a tone, and use sample response templates and suggested openings for common customer questions.
Asynchronous teams can go days without a live call, which makes connection harder. Get strategies for async team-building that works, plus five activities designed for distributed teams across different time zones.
Startup public relations often falls to founders before a dedicated PR hire exists. See why in-house PR can work, when to hold off on pitching media, and how TextExpander helps with outreach, relationships, and reviews.
A meeting check-in asks each person to share how they're feeling before the agenda begins. See how TextExpander runs check-ins with a simple shared doc and why the practice builds trust and better team awareness.
Sales collaboration tools help reps work together on deals and outreach. See which tools the TextExpander sales team uses, including Close, Slack, and Zoom, and specific ways TextExpander fits into a sales workflow.
Remote brainstorms need different tools and tactics than in-person sessions. Get a clear definition, best practices for keeping remote teams engaged and creative, and five brainstorming strategies to try online.
Giving feedback to your boss can feel risky, but research shows how to do it well. Get five science-backed approaches to effective upward feedback, plus a look at why common feedback methods fall short.
Text, email, and direct messages each suit different situations. Compare when to use each one based on urgency, complexity, and your relationship with the recipient, and why sending the same message three ways backfires.
TextExpander has been a remote company from the start. Team members explain how remote work supports flexibility, inclusion, location independence, trust, work-life balance, and access to a wider talent pool.
