Uncertainty is the word that comes to mind for many healthcare providers, patients, and practices on the state of the industry since COVID-19 began. Some impacts of the global pandemic are positive, like the increased availability of more inclusive forms of telehealth and innovations in technology to improve patient care. Others, like hospital systems’ reimbursement…
Communicating Effectively
Below you'll find a list of all posts that have been tagged "Communicating Effectively"
31 Ways to Respond to Customer Complaints
Customer complaints may not be fun to deal with, but they’re good for your business. Learn how to handle customer complaints (examples included).
Advanced Remote Team Communication Tips
Ready to take your communication to the next level? These advanced remote team communication tips will help you communicate better.
Employee Retention: Three Types of Customer Service Agents
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.
What Do TextExpander Values Mean to Our Employees?
Research shows that more and more employees care about a company’s values, so what does TextExpander’s team say about our values?
Can Sales Be Successful With a Four Day Workweek?
The idea of a four-day work week is not new. In fact, the idea has been around for quite some time. Many companies have experimented with this idea and some have even implemented it. However, ethere is still a lot of debate on whether it can be successful in the modern sales environment. In theory,…
The Advantages and Disadvantages of Asynchronous Work
It’s important to assess the advantages and disadvantages of asynchronous work to know how to implement it successfully.
Losing Employees During ‘the Great Resignation’? Here’s What You Can Do To Stop Employee Turnover
The Great Resignation has seen many companies ask how to reduce their employee turnover. If you’re looking for tips on how to keep your top employees, this post is for you.
Why TextExpander Has Always Been Remote
Since Day One, we’ve loved being a full remote company, seeing so many benefits to our team as a result! If you were curious about why we love remote work so much, this one’s for you.
Civility in the Workplace: Why It Pays To Be Nice
We can increase civility in the workplace by becoming more civil ourselves. Here’s how to be kinder to your coworkers.