Kerry Provenzano wrote 174 articles for the TextExpander blog between 2018 and 2024, with a focus on sales prospecting, email productivity and getting more out of TextExpander.
Top sales reps follow best practices that help them close faster without eroding customer trust. Work through 25 habits, from setting targets and listening well to structuring your week and preparing for objections.
Unified sales messaging keeps every customer touchpoint consistent as your company grows. Build it by starting with clear objectives, customer personas, pre-approved messaging, support for reps, and regular review.
Sales emails need accurate product details, prices, links, and promotions every time. See how TextExpander Snippets store marketing messages, pricing tiers, competitor comparisons, and knowledge base links for sales teams.
Running a hiring process from Trello keeps candidates and steps visible to everyone involved. See how the TextExpander team set up a Trello board, with Google Docs and Snippets for job posts, emails, interviews, and decisions.
MJ Brodie supports customers around the clock at domain registrar iwantmyname. Hear how TextExpander fits into MJ's support workflow, which job-specific Snippets get used most, and advice for other support pros.
A high school technology director in Illinois explains how TextExpander fits into his IT workflow, which Snippets he uses most, and his advice for other technology professionals working in the education sector.
Revenue operations, or RevOps, brings sales and marketing functions together around shared revenue goals. Learn what revenue operations is, why more businesses are adopting it, and how it benefits sales success.
Sales prospecting works best when outreach targets the right people. Use seven tips to qualify prospects, find groups with the problem you solve, post on forums, personalize prospect lists, and automate routine steps.
Motivational quotes for sales teams can lift spirits during a slump or a quiet quarter. Browse 42 quotes, plus ideas for sharing them, such as a quote of the day whiteboard, a Slack channel, or a Monday morning email.