General Business

Below you'll find a list of all posts that have been tagged "General Business"

Best Customer Service Automation Software

What are your thoughts on customer service automation software? Do you envision a massive suite of modules, each contributing to a giant price tag? As of 2022, automation software has evolved to include almost every aspect of customer service you’ll find in business. From live chatbots to automated help desks, field agent trackers to shorthand…

How To Be an Ally in the Workplace

In this article, we explain how to be an ally in the workplace, and give you reasons why you should want to.

How To Automate Data Entry in 2022

These are the essential data entry automation tools that every knowledge worker should know in 2022.

How To Do Nothing and Why You Should Try It

Here are our takeaways from Celeste Headlee’s “Do Nothing” book on reclaiming leisure time to become happier, healthier, and more productive.

We’re Off To MozCon!

The TextExpander team is headed to Seattle for MozCon, the SEO marketing conference. Find out who’ll be there and join our Public Group of MozCon Snippets!

What Happens When You Upgrade from Individual to Teams

The upgrade from TextExpander’s Individual plan to Teams comes with benefits for organizations of all sizes. Here’s our guide to the differences between the TextExpander plans.

How and Why to Create a Public Group

We’re often contacted by new and veteran TextExpander users who are looking for more ways to bring productivity into their workflow. One of our favorite things to recommend is browsing the Public Snippet Groups. They’re full of interesting ideas, and many users find inspiration for their own groups, too. Publishing a Public Snippet Group is…

Setting Up Snippets Based on Time of Day

Personalize your emails and make connecting with co-workers easier with our guide to setting up TextExpander Snippets based on the time of day.

Online Vs. In-Person Surveys

A few months ago, I was writing a blog post about getting the information you need from customer surveys. As I was researching one section, ‌there was a discussion to be had around in-person versus online surveys. That sent me down a rabbit hole of reading, watching, and talking to people who know far more…