General

Below you'll find a list of all posts that have been tagged "General"

How Can I Find the Snippet That Just Expanded?

To check if your last expanded snippet is personal or belongs to an Organization, or to review and edit your last expanded snippet’s content, label, or abbreviation, click TextExpander icon in the menu bar (Mac) or system tray (Windows) and choose Edit Last Expanded Snippet… Step-by-step instructions for Mac: 1. Click on the TextExpander menu…

Guide: TextExpander Rollout Checklist

Use this checklist to plan how you’ll bring TextExpander to your teams. Pre-Rollout Create a Planning Team for the rollout. A larger company may need several Planning Teams, one for each department coming onboard. Decide who will be departmental / team leads and put them on the Planning Team. Each team lead should locate the…

How Do I Delete / Uninstall the TextExpander App?

Uninstall TextExpander for Mac: Sign out of TextExpander from Preferences > Account > Sign Out. Drag the TextExpander application to the Trash. For complete removal, open Finder, select Go > Go to Folder (Cmd+Shft+G) and move to the Trash: This is where your snippet data is stored. The Library is hidden so hold the Option…

How to Share Groups Publicly with Public Groups and Public URLs

Join any number of ready-made (a.k.a. predefined) snippets by subscribing to any group in Public Groups. Each group is published by an author, another TextExpander user. You can choose to share any of your snippet groups with the world by publishing them in Public Groups. Subscribe to a Public Group: From Public Groups click on…

Why Isn’t TextExpander Syncing?

If you are having trouble syncing TextExpander across your devices it could be you don’t have the correct versions. You need the matching generations of TextExpander to match up the syncing. Below is a chart of the versions of TextExpander app icons matched up. For directions on setting up sync across older versions, see How…

What’s the Status of the TextExpander Server?

http://status.textexpander.com Review the current and past performance of the TextExpander server. If you are noticing an issue around snippet syncing, try signing out of your TextExpander app and then back in.

Does TextExpander.com Receive or Store My Keystrokes?

No. The TextExpander apps never send keystroke data to the server. The TextExpander apps don’t store keystroke data on your device. They hold a small amount of keystroke data in memory to do their filtering. For more on that and on how we implemenent suggestions, see Is TextExpander a keylogger? Is TextExpander a safety risk?…

Why Are Snippets in the App and on the Website Different?

The snippets you see on the web are the “true” snippets. If the snippets you see in your TextExpander app and in your TextExpander.com account don’t match, check if there are any “Conflict” groups in the app. If that group has any recently edited snippets, copy the recent changes into the original snippet, or, if…

How Will Competing Abbreviations Be Managed?

Currently, conflicts only appear in the TextExpander app. If two groups have a snippet with the same abbreviation, and a single user has both groups, there is a work around. Disable one group (Click on it to open Group Settings and set “Expand in:” to “None”) and create a new group with alternate alias abbreviations…

What of Type of Security Protects My Snippets?

The TextExpander app is not a secure app meant for sensitive information. Anyone who gains access to your computer account will have access to your snippets, just as they would any other files on your computer. If this concerns you and you’re on a Mac, you can turn on Apple’s FileVault for extra security. For…