These are the essential data entry automation tools that every knowledge worker should know in 2022.
TextExpander Blog
Customer Service Standard Operating Procedures [2026 Guide]
Customer service standard operating procedures (SOPs) are essential for keeping your team on target and providing consistent customer service. In this article, we’ll explain what customer service operating procedures are, their benefits, how to design and measure them, and we’ll offer examples of real-world customer service SOPs. What are customer service standard operating procedures? Customer…
The Best Macros Software for 2026
Imagine automating your workday or gaming sessions with a single keystroke—that’s the power of the macro software. These tools take repetitive tasks, like formatting spreadsheets or executing complex commands, and turn them into effortless actions, saving you time and boosting precision. In 2025, macro software has evolved to suit everyone, from office pros streamlining reports…
Happy To Help! 47 Professional Customer Service Phrases That Work Like Magic
Certain customer service phrases work like magic to make your customers’ days. Here are 25 tried and true examples.
What is Shorthand Typing and How Can You Learn it to Improve Productivity?
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
15 Customer Service Goals for 2026 Performance Reviews
Learn the art of setting customer service goals that elevate your team and create happy and loyal customers. Dive into SMART goals, KPIs, and strategies that make a difference.
30+ Empathy Statements for Customer Service
Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.
B2B Sales Email Templates: 15 Proven Examples (2026)
Most sales reps write every email from scratch. That eats hours every week, and the quality swings wildly from one message to the next. This guide has 15 B2B sales email templates for cold outreach, follow-ups, meeting requests, demo invitations, proposal follow-ups, objection handling, and re-engagement. Each one is ready to customize and send. Why email…
How to write an apology letter for a mistake at work
You already know you need to apologize. That’s not really the hard part. The hard part is sitting down and writing something that sounds like a real person taking responsibility, not a corporate form letter that your manager will skim and forget. Late reports, data errors, miscommunicated meeting times, an email you wish you could…
Top Keyboard Shortcut Apps for Mac and Windows (2026 Update)
In this article, we discuss keyboard shortcut tools for Mac and Windows that help you work more efficiently.