TextExpander Blog

Practical ways to type less, reply faster and keep your team consistent.

How to increase typing speed and accuracy: 10 proven tips

Learn how to increase typing speed and accuracy with better technique, steady practice, and less retyping. These 10 tips cover touch typing, error reduction, ergonomics, shortcuts, and reusing the text you type most.

Brad McCarty

15 Customer Service Interview Questions and Answers (2026)

Customer service interview questions test how candidates handle pressure, frustrated customers, and mistakes. Review 15 common questions with sample answers, plus guidance for job seekers and the managers who interview them.

Josh Centers

100+ empathy statements for customer service

Empathy statements for customer service tell a frustrated customer you understand before you fix the problem. Use these 100+ phrases by situation, plus why empathy matters in email and chat, where your tone is easy to miss.

Greta Jensen

Best Mac Keyboard Shortcut Apps (2026 Edition)

Mac keyboard shortcut apps add flexible commands and automation beyond the shortcuts built into macOS. Compare TextExpander, BetterTouchTool, Keyboard Maestro, Alfred, Raycast, and Karabiner-Elements to find your fit.

TextExpander Editorial Team

Best Keyboard Hotkey Software for Windows & Mac (2026 Edition)

Keyboard hotkey software lets you trigger app launches, canned replies, and multi-step workflows with simple shortcuts. Compare top tools for Mac and Windows, including Alfred, Keyboard Maestro, and Power Automate.

TextExpander Editorial Team