Learn multiple ways to calculate NPS (Net Promoter Score) to gauge customer loyalty and satisfaction.
TextExpander Blog
What Is Customer Service? Definition and Expert Tips for 2025
What customer service means and why it’s important.
The Best Medical Dictation Software According to Reddit
Medical dictation software has become a key tool for practitioners overwhelmed with medical documentation. On average, physicians spend 1-2 hours per day on documentation, which either takes time away from patient interactions or increases their overall workload, contributing to burnout. Over 90% of physicians suffer from burnout and 57% cite excessive documentation as a leading…
11 Email Tools To Maximize Your Productivity
Looking for email productivity apps and tools to uplevel your inbox? Today, we’re sharing the hacks, extensions, and Gmail automation ideas we love.
What Is Practice Management Software?
Practice management software helps healthcare providers streamline administrative tasks like appointment scheduling, billing, and patient management to run their practices more efficiently and spend more time on patient care quality. Effective practice management software helps healthcare organizations: If you want to improve the efficiency of your practice, consider TextExpander to automate medical documentation so you…
Call Center Productivity: Proven Tips and Strategies
Unlock the full potential of your call center with our expert tips on increasing productivity. From technology to team management, we’ve got you covered.
Crafting Call Center Scripts That Boost Customer Satisfaction
Discover how to create effective call center scripts with our step-by-step guide. Elevate your customer service and resolve issues efficiently.
Do Not Use Medical Abbreviations: Do This Instead
Do not use error-prone medical abbreviations, which can lead to critical errors. There’s a better way to save time typing medical documentation.
The 6 Best Sales Prospecting Tools to Help You Reach Your 2024 Sales Goals
2021 offers sales professionals the opportunity to improve on their performance and make for sales. Leveraging the best sales prospecting tools will help you boost your sales and reach your goals.
What Is a Progress Note?
Discover the ins and outs of progress notes in this comprehensive article.