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TextExpander Blog
Crafting Call Center Scripts That Boost Customer Satisfaction
Discover how to create effective call center scripts with our step-by-step guide. Elevate your customer service and resolve issues efficiently.
Do Not Use Medical Abbreviations: Do This Instead
Do not use error-prone medical abbreviations, which can lead to critical errors. There’s a better way to save time typing medical documentation.
The 6 Best Sales Prospecting Tools to Help You Reach Your 2024 Sales Goals
2021 offers sales professionals the opportunity to improve on their performance and make for sales. Leveraging the best sales prospecting tools will help you boost your sales and reach your goals.
What Is a Progress Note?
Discover the ins and outs of progress notes in this comprehensive article.
10 Examples of Good Customer Service That Will Blow Your Mind
Examples of good customer service that will blow your mind! See how these companies went above and beyond to wow their customers.
Canned Responses: Best Practices and Examples
Canned responses are prepared answers to common questions or inquiries, crafted in advance and stored for quick and consistent use. They save your team a tremendous amount of time and keep messaging consistent. Businesses can significantly reduce response times by eliminating the need to craft individual responses to frequent queries, ensuring that customers are not…
Best Note-Taking Apps for Occupational Therapists
Efficiency and organization are paramount in occupational therapy. Occupational therapists work to improve the lives of their clients, often juggling multiple cases, detailed assessments, and individualized therapy plans. In this high-stakes environment, the traditional methods of note-taking and information management can sometimes fall short. Note-taking apps can be a great, modern way to resolve some…
Customer Service Standards: Meet the Ones That Matter Most
In this article, we discuss the customer service standards customers value the most and how to meet them.
Best Note-Taking Apps for Nurses
Nurses are vital for ensuring seamless patient care and efficient medical operations. Amidst their myriad responsibilities, note-taking emerges as a pivotal task, one that demands precision and accessibility. With technology’s forward march, traditional pen-and-paper note-taking is evolving to be easier and faster with digital tools. This article delves into how nurses can significantly amplify their…