Consultative selling can be a big investment in time and resources, yet it is becoming an increasingly popular approach for many businesses.
TextExpander Blog
The Only 3 Sales Closing Techniques You Need to Help You Win
Closing is the lifeblood of business. With these closing techniques in tow, your sales team will be unstoppable.
How TextExpander Calculates Your Time Savings
We calculate how much time you save using TextExpander. Here’s how.
The Definitive Guide to Choosing Patient‑Provider Telehealth Solutions
Selecting the right telehealth solution is critical for healthcare organizations seeking to enhance patient-provider communication while maintaining clinical quality and regulatory compliance. With the global telehealth market projected to grow from $186.41 billion in 2025 to $791.04 billion by 2032, providers face an expanding array of platforms and features to evaluate. This guide provides a…
How Virtual Patient Engagement Is Reshaping Healthcare Operations
The examination room isn’t disappearing, but it’s no longer where most of healthcare happens. Your patients are managing their care from kitchen tables and living room couches, checking lab results at midnight, messaging their care teams between meetings, and monitoring chronic conditions with devices that didn’t exist a decade ago. This isn’t a temporary shift….
Building a Culture of Medical Billing Compliance
Getting paid in healthcare involves navigating a maze of regulations, payer contracts, and evolving standards. Treating billing compliance as mere paperwork misses its deeper purpose: it protects revenue, reduces legal exposure, and sustains patient trust. In well-run organizations, compliance functions as a stabilizing force that supports every part of the revenue cycle—from patient intake to…
Patient Experience Metrics That Actually Drive Performance
Most healthcare executives still treat patient experience like a customer service problem—something to delegate to a department, fund when margins allow, or address after the real work of clinical care is done. The data says otherwise. And the metrics prove it. Hospitals with excellent HCAHPS ratings have significantly higher net margins than those with low…
The Future of TextExpander: AI That Empowers You Instead of Replacing You
At TextExpander, our passion has always been simple: Make people more efficient. With the rise of AI, that hasn’t changed, but the tools we use to achieve it are evolving. Rather than treating AI as a replacement for human effort, we see it as an amplifier. As TextExpander CEO J.D. Mullin explained in our recent…
Medical Coding Productivity: Strategies, Tools & Best Practices
Medical coding productivity measures how quickly and accurately coders assign the right codes to patient records. It’s critical to healthcare revenue cycle management because every claim depends on correct and timely coding. When productivity slips, it slows reimbursements, increases denials, and creates compliance risks. Coders often face challenges that make maintaining productivity difficult. Complex medical…
Introduction to TextExpander Macros
TextExpander macros are special placeholders you can include in snippets to automate actions. For example, pressing keys, inserting dynamic content (dates/times), or moving the cursor. In other words, macros make your snippets do more than just insert static text–they perform tasks for you. This can dramatically speed up repetitive workflows and reduce errors. As one…