To grow your business, you’ll need to acquire new customers and retain the ones you’ve already got. Here are 7 ways to fight customer churn.
TextExpander Blog
5 Ways to Structure Your Sales and Marketing Team for Success
Businesses are 67% better at closing deals when sales and marketing work together, so don’t miss our guide on how to get them aligned and ready.
Manage And Engage Remote Employees With These Popular Tools
Letting employees work from home isn’t enough. To promote remote employee engagement, you need the right tools. Here are the ones that help your team succeed.
6 Proactive Selling Strategies to Implement Today
Implement these selling strategies to increase your team’s proactivity and watch your sales grow.
Practical Ways to Address Hiring Biases
Unconscious biases affect recruiting and career development. Here’s how to surface your hiring biases to make your recruitment processes more inclusive.
Why Email Reply Times Matter and How to Improve Them
Don’t let poor email response time to lead queries, customer queries, complaints, and tickets hurt your business.
Inbound Customer Service 101: Creating Value for your Customers
The cycle of inbound customer service helps keep your existing customers engaged and new customers coming through the door. Here’s a breakdown of each of the different aspects of that cycle.
Is Cold Calling Really Dead?
Cold calling – is it dead or still valuable? We’re covering why some say yes – but with tips on why you might want to say no.
Data-Driven Hiring: Make Hiring Decisions Based on Stats
Data makes recruiters more effective. But there’s more to recruiting metrics than time to hire. Learn about metrics companies use to drive business results.
Selling by Numbers: 37 Key Sales Numbers to Help You Sell More
Hit a slump? These sales numbers will level up your sales knowledge so you can sell more.