TextExpander Blog

Practical ways to type less, reply faster and keep your team consistent.

Best Practices for Gathering Customer Data

Customer data is most useful when you gather it with a clear purpose. Learn best practices for choosing data targets, asking the right questions, running the gathering process, and turning answers into content.

Brad McCarty

Using TextExpander to Keep CRM Sales Notes Consistent

CRM sales notes stay consistent when reps start from the same TextExpander Snippets. Set up Fill-ins, qualifying question templates, and lost opportunity notes, then share them with the team and use them in training.

Kerry Provenzano

Why and How To Delight Your Customers

Customer delight means exceeding expectations in ways that build loyalty and advocacy. See why delighting customers drives growth, examples from companies that do it well, and three ways to bring delight to your brand.

Marcelle Santos

Our Startup Story

TextExpander started with two Mac developers, Greg and Philip, who each ran their own software ventures. Read the company's origin story, from how the co-founders met to how TextExpander became the product it is now.

Kerry Provenzano

How To Be a More Efficient Teacher Using TextExpander

Teachers can use TextExpander to reduce repetitive typing in grading, emails, and feedback. See how educators apply Snippets in daily work, tips from teachers who use TextExpander, and how to get the teacher discount.

Marcelle Santos

Optimize Your Holiday Marketing Planning with TextExpander

Holiday marketing planning involves many channels and repeated messages. See how TextExpander Snippets help with picking the right holidays, preparing campaigns, publishing updates, and writing holiday emails.

Brad McCarty

TextExpander Public Groups 101

TextExpander Public Groups let you use community-made Snippets without building your own. Learn how to subscribe, create and publish a group, which popular groups to try, and tips for building useful Public Groups.

Marcelle Santos

What Are OKRs and How To Use Them To Grow in 2026

OKRs, or Objectives and Key Results, help teams set clear goals and measure progress. Learn why OKRs matter, how to write an objective and key results, how to track and grade them, and where TextExpander fits in.

Marcelle Santos