You’ve worked with your Customer Relationship Management system on a daily basis, but when was the last time you gave your CRM a full audit? Get up to date for 2021 with our guide to an end of year audit.
TextExpander Blog
13 Customer Service Memes That Keep Us Thankful For Our Jobs
Need a smile? These positive customer service memes celebrate the little things that keep us thankful for our customers and our teammates.
What “Modern Love” Can Teach Companies About Candidate Care
Not getting the job worked out for the job candidate in the Modern Love episode “When Cupid Is a Prying Journalist.” But what about the company that was hiring?
8 Things for Salespeople to Be Thankful For
Thanksgiving’s here, and there’s no better time to recognize your sales team and their wins from this year. Here are our eight things to appreciate this holiday season.
11 Ways to Show Employee Appreciation This Thanksgiving
Thanksgiving is all about showing gratitude. What better time, then, to show your employees just how much you care? Here are x ideas to help.
Five Benefits and Five Steps to Getting Started With Customer Journey Mapping
Walking a mile in your customers’ shoes can improve customer satisfaction and decrease churn. Get started with customer journey mapping today.
What Makes Good Leads for Sales? 5 Traits to Look For
Everything your team needs to look for when sourcing good leads.
Why and How to Organize a Company Retreat
Company retreats can seem like an extravagance, but their benefits outweigh their costs. Understand why and get pro tips on how to organize one.
Building a Better Customer Experience with Segmentation
Use customer segmentation to understand your customers better. Build a better customer experience with personalized segments.
How to Compete for Sales Professionals in a Demanding Market
Being able to hire outstanding salespeople is one of the characteristics of a high-performing sales team. Here are our newest tips on how to hire the talent you need.