Practical ways to type less, reply faster and keep your team consistent.
Sales reps lose hours chasing prospects who were never a good fit. See how better qualification, nurturing, and follow-up help avoid no-decision deals, and how TextExpander reduces repetitive typing in sales outreach.
TextExpander has been a remote company from the start. Team members explain how remote work supports flexibility, inclusion, location independence, trust, work-life balance, and access to a wider talent pool.
CX Operations has grown as customer service evolved into customer experience. Get guidance on finding inefficiencies, breaking down silos between teams, and building efficiency into how your CX organization works.
Meeting integrity means running meetings where everyone feels included and their time is respected. Get practical habits for preparation, timing, rotating schedules, shared norms, hybrid input, and handling interruptions.
A virtual assistant needs a clear plan before taking work off your plate. Get step-by-step guidance on onboarding and training a VA, why it matters, and practical tips, including how shared Snippets support consistency.
Customer support has a long history as a remote role, and clear best practices have emerged. Get guidance on hiring remote support staff, using video chat, daily pulse checks, knowledge sharing, and the KPIs worth tracking.
TextExpander's four company values shape how its team works. Hear what passion for customers and the other core values mean to employees in their own words, and how those values connect to a lasting company culture.
Vince Crighton, Support Lead at TextExpander, shares the Snippets he relies on at work and at home. Get a look at how a support team uses TextExpander to answer customers and handle repeated text more efficiently.
Recruiters repeat the same phrases in outreach, scheduling, and candidate emails. See six ways TextExpander helps with hiring manager updates, sourcing messages, candidate communication, and onboarding new hires.
