Scaling a Sales Team: Six Essential Steps
Scaling a sales team quickly depends on a foundation laid before demand spikes. Drawing on Zoom's rapid growth, these six steps cover repeatable processes, scalable systems, and hiring for the next stage.
TextExpander Blog
Practical ways to type less, reply faster and keep your team consistent.
5 Different Ways To Host A Remote Brainstorm
Remote brainstorms need different tools and tactics than in-person sessions. Get a clear definition, best practices for keeping remote teams engaged and creative, and five brainstorming strategies to try online.
Why Small Accounts Deserve Time From Your Sales Team
Small accounts can grow into major customers, yet sales teams often overlook them. See what snubbing smaller clients looks like and four reasons nurturing small accounts pays off in loyalty and long-term revenue.
The Ultimate Customer Success Automation Playbook
Customer success automation handles the repetitive tasks behind a CS program, not the relationship itself. See how to automate organization, timely content, health monitoring, onboarding, and spotting opportunities.
5 Ways to Give Your Boss Effective Feedback, Backed by Science
Giving feedback to your boss can feel risky, but research shows how to do it well. Get five science-backed approaches to effective upward feedback, plus a look at why common feedback methods fall short.
7 Reasons You Should Enroll in TextExpander Training
TextExpander training pairs your team with a dedicated Customer Success Manager. Here are seven reasons to enroll, from finding hidden features and workflow ideas to handing off team training, plus how to get started.
Text, Email, DM: Understanding Which Communication Methods Yield the Best Results
Text, email, and direct messages each suit different situations. Compare when to use each one based on urgency, complexity, and your relationship with the recipient, and why sending the same message three ways backfires.
11 Tools for Startup Success
Startup succeess is never guaranteed, but you can definitely help your odds when you use the right tools. Here are 11 to get you started.
9 Freelancing Hacks to Keep Your Business Growing
Freelancers who treat their work like a business tend to grow faster. These nine hacks cover automation, single-tasking, admin time blocks, saying no to poor-fit clients, reusable templates, and repeatable processes.