Learn how to develop a winning social media customer strategy that covers the essentials you need to retain and delight your customers.
TextExpander Blog
Building the Ultimate Customer Service Dream Team
Need to grow your customer service team? You might want to consider these 24 tips and tricks to make sure you do it right.
How to Create a Customer-centric Culture
Use these five tips to develop a customer-centric culture in your organization.
The Essential Guide to Remote Recruiting
Say goodbye to in-person interviews. Remote recruiting can be as effective as hiring in IRL if you follow these guidelines.
Communicating with Customers in a Crisis
How you communicate with customers during a crisis has a huge impact on the outcome. Learn how to reassure your customers with our helpful guide.
9 Ways to Retain Diverse Talent
How do you make sure your diverse hires stick with you in the long run? Here are 9 things you need to do to retain diverse talent.
Employer Branding: Become More Attractive to Candidates
Are you ready to show the world know what makes your company an awesome place to work? Here are a few suggestions to get you started with employer branding
Boost Employee Morale With These Science-Based Strategies
Wondering how to motivate your team in times of COVID? Here are seven things that have been proven to motivate employees, adapted to the pandemic.
6 Tips to Improve Your Customer Support in the New Year
Let’s get excited about 2021! Here are 6 tips to get the ball rolling and improve your customer support in the new year.
43 Motivational Sales Quotes to Inspire Success
Nothing says wisdom like a great quote, and staying motivated in sales is paramount. Here’s our favorite sales quotes to get you inspired.