Highlighting key metrics for your sales cadence helps identify areas for improvement. Learn how testing new elements can remedy weak spots and drive success.
TextExpander Blog
Leverage the Power of Customer Effort Score To Drive a Healthy Business
Learn how your customer effort score is critical to understanding customer loyalty and where your company can improve your overall buying experience.
What Are 10 Voice of Customer Tools to Revolutionize Your Business?
Explore the types of voice of customer tools, best practices for implementing them, and some of the best options on the market to improve your customer experience.
The Science of Persuasion: How to Convince People in Sales
Understand your customer, delivering information that makes sense to them, and building trust are all proven ways to persuade people to buy.
Mastering Elements of Customer Service: The CEO’s Guide!
Explore the critical elements of customer service that every CEO needs to know. Elevate your brand, boost loyalty, and drive business success today!
Customer Feedback Management: Navigating the Voices of Your Clients
Customer Feedback Management shapes exceptional customer experiences. Dive into strategies and the benefits of harnessing customer insights.
Expand Your Team’s Productivity with TextExpander
One of the interesting parts about having a knowledge activation product like TextExpander is seeing how companies use it. What always surprises us, however, is when we see a company where TextExpander lives inside of a silo. For example, we know that lots of Customer Success teams use snippets to help them move through tickets….
What’s New in TextExpander 7: Download the Public Beta Now
The TextExpander 7 public beta is now available to download! The TextExpander team at Smile have been working hard to revamp TextExpander, unveiling a new design and highly-requested features. You can download the TextExpander 7 public beta now and start using it today. Here’s how: 3 Things to Know About the TextExpander 7 Public Beta…
Presenter Series: How Developers Like You Can Nail Your Technical Talk
If you’re a developer, giving a talk might not be in your comfort zone. Not to worry, here are a few tips to help you out.
Optimizing Your Daily Routine With TextExpander
TextExpander can help you optimize your daily routine, with Snippets to make each stage of your day simpler.