One of the best ways to ensure that your customer experience continues to be awesome is by introducing in-depth customer service training ideas for your team. According to the Association for Talent Development (ATD), companies that offer comprehensive training programs have 218% higher income per employee than companies without formalized training. Woah! Not only are…
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Build out your work library with 21 customer service books that will help your team deliver an excellent experience and become better professionals.
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Learn how to maximize the potential of the four different kinds of customer service you should be using to grow your business.
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Getting high quality bug reports can speed up how long it takes to fix your app, we share three steps you should follow.
