TextExpander Blog

The 10 Best Pediatric Conferences of 2025

Pediatric conferences play a crucial role in the continuous advancement of child healthcare. These conferences serve as a vital platform for pediatricians and other healthcare professionals specializing in child health to gain insights into the latest research, medical breakthroughs, and innovative treatment approaches. In addition to presenting the latest scientific developments, pediatric conferences offer an…

The Best Case Management Conferences of 2025

Case management conferences are key networking events for those coordinating patient care, transitions of care, and managing healthcare systems. These events provide attendees, including nurses, social workers, and physician advisors, with the latest insights into best practices, healthcare policy updates, and innovations in patient care management. Through keynote presentations, workshops, and interactive sessions, participants can…

25 Popular ServiceNow Keyboard Shortcuts

ServiceNow, as a leading platform for IT operations, offers a powerful suite of tools to streamline workflows and enhance productivity. However, the true potential of ServiceNow often remains untapped, buried beneath layers of clicks and navigation. This is where keyboard shortcuts come into play.  Mastering these shortcuts can transform the way users interact with ServiceNow,…

The 10 Best Dental Conferences of 2025

Dental conferences are your chance to get out of the office, network with your peers, learn the latest in dental tech, and reignite your passion for dentistry. Here are the top dental conferences for 2025: LMT LAB DAY Chicago 2025 About LMT LAB DAY Chicago “LMT LAB DAY Chicago is the largest int’l gathering of…

The 10 Best Nephrology Conferences in 2025

Nephrology conferences are key for continuing education, networking, and learning how to best take care of your patients and their kidneys. Here’s a quick roundup of the best nephrology conferences coming up in 2024. World Congress of Nephrology (WCN) 2025 About ISN World Congress of Nephrology The World Congress of Nephrology (WCN) is the annual…

How to Improve Patient Experience with Digital Tools

Patient experience is more important than ever. As the healthcare landscape shifts toward consumer-directed healthcare, where patients are taking charge of their care. It was a central theme of TextExpander’s Telehealth Summit. We’re in an age of consumer-directed health care…It’s not us focusing on the consumer; it’s realizing the consumer is now in charge,” says…

40 Popular Freshdesk Keyboard Shortcuts

Every second counts in customer support. Freshdesk, a powerful tool in the Freshworks suite, is designed to help support teams deliver exceptional service with speed and efficiency. But what if you could make your workflow even more streamlined? Enter keyboard shortcuts—a simple yet highly effective way to navigate Freshdesk with greater agility.  Whether you’re managing…

6 medical professionals answer top questions on the future of healthcare

We welcomed six healthcare professionals in June to the TextExpander Telehealth Summit: Optimizing VirtualCare in 2024. Throughout the summit, our keynote speakers and panelists answered questions from healthcare professionals about how they manage their workloads, the future of telehealth, and how to offer equitable and efficient care.  Wondering what’s next for the industry? We’ve compiled…

Service Mindset: 8 Expert Tips to Cultivate It In Your Team

Service mindset is about addressing customer inquiries and resolving issues, but more importantly, it’s about fostering a culture that prioritizes the customer’s experience at every touchpoint. Developing a service mindset within an organization can lead to: This article explores the essential steps to cultivating a customer service mindset and provides actionable insights to help your…