Thanksgiving is all about showing gratitude. What better time, then, to show your employees just how much you care? Here are x ideas to help.
TextExpander Blog
Five Benefits and Five Steps to Getting Started With Customer Journey Mapping
Walking a mile in your customers’ shoes can improve customer satisfaction and decrease churn. Get started with customer journey mapping today.
What Makes Good Leads for Sales? 5 Traits to Look For
Everything your team needs to look for when sourcing good leads.
Why and How to Organize a Company Retreat
Company retreats can seem like an extravagance, but their benefits outweigh their costs. Understand why and get pro tips on how to organize one.
Building a better customer experience with segmentation
Use customer segmentation to understand your customers better. Build a better customer experience with personalized segments.
How to Compete for Sales Professionals in a Demanding Market
Being able to hire outstanding salespeople is one of the characteristics of a high-performing sales team. Here are our newest tips on how to hire the talent you need.
Remote Work Culture: 14 Tips for Engaging Virtual Teams
How do you build a strong culture with a remote team? Here are 14 tips by Smile and other remote-first companies, including Zapier and Help Scout.
Creating a Sales Plan for the New Year
Creating a sales plan for the New Year has never been more important – use these essential tips to get ready for 2021.
4 Ways You Can Deliver Better Proactive Customer Service Today
Stop waiting for customers to tell you something is wrong. Use these four strategies to provide proactive customer service.
Close Your Sale With These Sales Closing Questions
Asking the right questions at the right time is the cornerstone of successful sales. Using several fundamental questions will increase the probability that you will close any sale you are working on.