Are you asking the wrong customer service questions? Ask better questions to improve response rates and get better answers to your customer service surveys.
TextExpander Blog
The 3 Critical Components of a Perfect Sales Follow-Up Email
It’s all in the follow-up. Say goodbye to slow email replies and use these critical components to send follow up email your leads will want to respond to.
14 Resources for Developing Your Recruitment Skills
From free webinars to paid conferences, refreshing your recruiting skills online is easy to do if you know where to look.
Are You Setting the Right Recruitment Goals?
High-performing recruitment teams master the art of establishing well-defined goals to clarify their daily focus, drive weekly outcomes, and empower better decision-making year round.
As you reflect on your team’s progress to date and plan for the year ahead, consider re-evaluating your existing goal setting framework.
If you discover your current design is in need of an upgrade, here are four goal setting frameworks to consider as you lead your recruiting team to a successful year ahead.
Code Review Best Practices You Can’t Miss
Great code reviews are a key element of great software, but bad reviews bring the whole team down. We break down how to do them well.
Software Development Blogs – Why We Need Them & Our 15 Favorites
We break down why you should be keeping up with software development blogs and share 15 of our favorites.
13 Call Center Metrics You Need to Track and What They Mean
Learn the 13 most important call center metrics to track and understand what they’re telling you about how to improve your call center performance.
7 Sales Tips for Perfect Prospecting
Finding new sales prospects is essential to business development, but it’s no easy task. These sales tips will help you find high-quality prospects quickly and communicate with them efficiently.
Your Guide to Recruitment Best Practices
By definition, a best practice is a method or technique that has been generally accepted as superior to any alternatives. The idea of “best practices” can be misleading, especially in recruiting. This is because companies, teams, and target markets can be vastly different across regions. Rather than profess to know the best way to optimize…
The Secret to a Powerful Recruiting Email
What is the secret to writing a powerful recruiting email that sparks a response? Focus on adding value to your outreach by being Authentic, Delightful and Different.
You can write a more powerful recruiting email by being thoughtful about your approach and using the appropriate online tools to optimize your outreach.
