Support your team’s mental health and wellness during this stressful time. Here are 8 tips you can implement today to advocate for mental health.
customer support
Below you'll find a list of all posts that have been tagged "customer support"
Repetition is Soul-Crushing: How to Empower Your Customer Support Team to Lead
Give your customer support team the freedom to delight customers and improve the customer experience. Here are six ways to empower your support team.
Your Customers Prioritize Trust — Do You?
It’s about us, it’s about trust. Customer loyalty depends on your customers trusting your business. Here are six ways to build trust.
Inbound Customer Service 101: Creating Value for your Customers
The cycle of inbound customer service helps keep your existing customers engaged and new customers coming through the door. Here’s a breakdown of each of the different aspects of that cycle.
6 Customer Service Trends Your Team Should Consider in 2021
In 2020 we were just trying to survive the year, in 2021 it’s time to really let your customer experience shine. Here are the customer service trends to follow in the coming year.
6 Tips to Improve Your Customer Support in the New Year
Let’s get excited about 2021! Here are 6 tips to get the ball rolling and improve your customer support in the new year.
Providing Superior Customer Support Through the Holidays
Manage the chaos of holiday customer support by planning ahead. Here’s how to provide better B2B support over the holidays.
5 Meaningful Ways to Measure Customer Satisfaction
CSAT isn’t always the most reliable way to measure how your customers feel. Here are five meaningful ways to measure customer satisfaction.
8 Reasons to Conduct a Customer Experience Audit for the New Year
Customer experience audits help you uncover all of the opportunities for your current customers. Here are eight reasons why you should do one before January.
13 Customer Service Memes That Keep Us Thankful For Our Jobs
Need a smile? These positive customer service memes celebrate the little things that keep us thankful for our customers and our teammates.