customer support

Below you'll find a list of all posts that have been tagged "customer support"

30+ Empathy Statements for Customer Service

Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.

Deliver 5-Star Customer Service with These 5 Tips

Keep your customers happy and coming back for more with these five actionable tips for delivering 5-Star Customer Service.

Best Customer Support Software

Efficient customer support software centralizes & organizes customer inquiries to increase satisfaction & loyalty. Automatically categorize & assign tickets with specialized tools & applications.

A Guide to SMS For Customer Service: Benefits, Templates, And Best Practices

SMS for customer service: why is it important? For starters, did you know that over 3 billion people worldwide use text messaging services? From payment reminders to order confirmations, more and more communications between companies and their customers now take place via SMS text messaging. Consumers want customer service to be convenient, simple, and personalized,…