Learn multiple ways to calculate NPS (Net Promoter Score) to gauge customer loyalty and satisfaction.
customer support
Below you'll find a list of all posts that have been tagged "customer support"
What Is Customer Service? Definition and Expert Tips for 2024
What customer service means and why it’s important.
Call Center Productivity: Proven Tips and Strategies
Unlock the full potential of your call center with our expert tips on increasing productivity. From technology to team management, we’ve got you covered.
Crafting Call Center Scripts That Boost Customer Satisfaction
Discover how to create effective call center scripts with our step-by-step guide. Elevate your customer service and resolve issues efficiently.
10 Examples of Good Customer Service That Will Blow Your Mind
Examples of good customer service that will blow your mind! See how these companies went above and beyond to wow their customers.
30+ Empathy Statements for Customer Service
Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.
Happy To Help! 47 Professional Customer Service Phrases That Work Like Magic
Certain customer service phrases work like magic to make your customers’ days. Here are 25 tried and true examples.
Deliver 5-Star Customer Service with These 5 Tips
Keep your customers happy and coming back for more with these five actionable tips for delivering 5-Star Customer Service.
The 6 Most Important Components of Your Customer Service Strategy
Effective customer service strategies have 6 key components. Follow these practices to create a customer care strategy that delivers great quality service.
8 Innovative Customer Loyalty Programs for Small Business
Discover the eight innovative customer loyalty programs for small businesses that you should be using.