Find productivity advice written for your role. This section groups TextExpander’s guides by profession, so customer support agents, sales reps, recruiters, clinicians, developers and founders can go straight to the templates, scripts, metrics and workflows that matter in their day-to-day work. Each guide explains the task, shows real examples you can copy and covers how teams save time by standardizing the messages and notes they write most often.
Top sellers adapt their sales strategy as markets, technology, and buyers change. Explore four approaches that work today: putting value first, creating empathy, focusing on results, and building a strong network.
Recruiting trends to watch include better candidate experience, emotional intelligence in hiring, people analytics, and AI. Review 11 trends shaping talent acquisition, from employer branding to project-based hiring.
Busy to-do lists can hide low sales productivity. Try eight ideas for improving team efficiency, including defined roles, a clear desk policy, progress meetings, automation, kaizen sales processes, and better prioritization.
Recruiting event ideas help companies meet candidates face to face. Choose from 11 options, such as lunch and learns, evening mixers, panels, open houses, hiring fairs, and competitions, and pick the right fit.
AI in customer service can support the work your team already does. See four practical uses: automating live chat, triaging conversations, adding context to customer conversations, and managing knowledge.
Productive sales culture behaviors keep a sales-driven team effective without becoming toxic. Build eight habits, including staff retention, collaboration, healthy competition, accountability, trust, and ongoing development.
Managing a software development team is a new skill for many developers promoted into the role. Get 17 tips, from regular 1:1s and clear goals to consistent management, open doors, and knowing your team's skills.
An applicant tracking system helps businesses fill candidate pipelines while keeping cost-per-hire down. Compare seven free applicant tracking system options for teams that want a simpler, less expensive way to hire.
Sales team structure shapes how a business finds and closes deals. Compare four structures, the island, the assembly line, the pod, and the hybrid, to see how each works and which fits your sales team best.
