Find productivity advice written for your role. This section groups TextExpander’s guides by profession, so customer support agents, sales reps, recruiters, clinicians, developers and founders can go straight to the templates, scripts, metrics and workflows that matter in their day-to-day work. Each guide explains the task, shows real examples you can copy and covers how teams save time by standardizing the messages and notes they write most often.
KPIs for software development teams connect engineering work to business goals. Consider six KPIs focused on stable, testable, and simple code, reducing code churn, sharing knowledge, and supporting each other.
Building a sales team takes the right hires, a repeatable sales process, and clear KPIs. Follow eight tips on sales tools, motivation, ongoing training, rallying around performance, and scaling your department.
Talent teams can find new ideas for daily work in recruitment books. Explore 21 titles grouped by topic, including sourcing, working with hiring managers, hiring methodology, recruiter skills, and assessing talent.
Sales training ideas help teams with different experience levels work well together. Try assessing wins and losses, reviewing your process from the customer's side, peer learning, and preparing for younger buyers.
Recruiters can keep their skills sharp with resources on client management, time management, sourcing, assessing talent, negotiation, communication, and compliance, plus in-person communities, collected in 17 picks.
Research and a strong subject line are the starting point for sales emails that get responses. Get tips on personalizing outreach, setting a less formal tone, keeping messages brief, and ending with a clear call to action.
Motivation on a sales team can drift when focus dips or burnout sets in. Try little-known approaches like supporting personal goals, building trust, team one-on-ones, personalized rewards, and frequent goal posts.
Recruiter jokes and memes offer a quick break from a hectic hiring day. Enjoy 31 memes about candidates, interviews, offers, hiring managers, sourcing, and the everyday wins and fails of recruiting work.