By Profession

Find productivity advice written for your role. This section groups TextExpander’s guides by profession, so customer support agents, sales reps, recruiters, clinicians, developers and founders can go straight to the templates, scripts, metrics and workflows that matter in their day-to-day work. Each guide explains the task, shows real examples you can copy and covers how teams save time by standardizing the messages and notes they write most often.

6 Essential KPIs for Software Development Teams

KPIs for software development teams connect engineering work to business goals. Consider six KPIs focused on stable, testable, and simple code, reducing code churn, sharing knowledge, and supporting each other.

Toby Osbourn

21 Recruitment Books to Add to Your Shelf

Talent teams can find new ideas for daily work in recruitment books. Explore 21 titles grouped by topic, including sourcing, working with hiring managers, hiring methodology, recruiter skills, and assessing talent.

Maisha Cannon

The Secret to Writing Sales Emails That Get Responses

Research and a strong subject line are the starting point for sales emails that get responses. Get tips on personalizing outreach, setting a less formal tone, keeping messages brief, and ending with a clear call to action.

Kerry Provenzano

Little-Known Ways to Increase Sales Team Motivation

Motivation on a sales team can drift when focus dips or burnout sets in. Try little-known approaches like supporting personal goals, building trust, team one-on-ones, personalized rewards, and frequent goal posts.

Kerry Provenzano