Find productivity advice written for your role. This section groups TextExpander’s guides by profession, so customer support agents, sales reps, recruiters, clinicians, developers and founders can go straight to the templates, scripts, metrics and workflows that matter in their day-to-day work. Each guide explains the task, shows real examples you can copy and covers how teams save time by standardizing the messages and notes they write most often.
A strong sales follow-up email has three parts: personalization, a compelling offer, and an easy way to reply. See how each part works, how they fit together, and use a personalizable follow-up email template.
Recruitment goals work best when they are specific and measurable. Compare goal-setting frameworks for recruiting teams, including SMART, CLEAR, OKRs, and FAST goals, and see why an agile approach to goals helps.
Call center metrics show how your team performs and where to improve. See what 13 key metrics mean, including average wait time, first call close, abandonment rate, and handle time, and how to prioritize them.
Sales prospecting works best when outreach targets the right people. Use seven tips to qualify prospects, find groups with the problem you solve, post on forums, personalize prospect lists, and automate routine steps.
A recruiting email gets more responses when it adds value. Use the A-D-D approach, writing outreach that is authentic, delightful, and different, and run through a few final checks before you click send.
Motivational quotes for sales teams can lift spirits during a slump or a quiet quarter. Browse 42 quotes, plus ideas for sharing them, such as a quote of the day whiteboard, a Slack channel, or a Monday morning email.
Recruitment tools can reduce the inefficiencies that slow hiring teams down. Review nine tools grouped by what they help with, including distraction management, team communication, and staying organized, plus a bonus pick.
Creative recruitment strategies help talent teams reach candidates who drop off long applications. Explore four ideas: stronger referral programs, nurture campaigns, offline recruiting, and the right recruiting technology.
Developers giving a technical talk have more to handle than the speaking itself. Find out what makes a talk good, which preparation tasks you can automate, and how a real-world example puts those ideas into practice.
