TextExpander Blog

7 Creative Ideas to Measure Developer Productivity

Get the most out of our development team by incorporating these 7 creative ideas of measure developer productivity.

Customer Service Training Ideas to Increase Customer Focus

One of the best ways to ensure that your customer experience continues to be awesome is by introducing in-depth customer service training ideas for your team. According to the Association for Talent Development (ATD), companies that offer comprehensive training programs have 218% higher income per employee than companies without formalized training. Woah! Not only are…

Website QA: Testing a Website for Keyboard Users

Some of your website users will not use a mouse or touchscreen, we’re going to show how tab order impacts testing a website as a keyboard user.

5 Sales Email Templates That Help Turn Leads into Customers

Staying in touch with your leads requires time and effort – but it can be made easier with these personalizable email templates. With a template for every stage in the process, you’ll be closing more deals in no time.

Stop Asking the Wrong Customer Service Survey Questions

Are you asking the wrong customer service questions? Ask better questions to improve response rates and get better answers to your customer service surveys.