Are you offering the best customer service? Track these five customer satisfaction metrics to show your team’s progress over time.
TextExpander Blog
Improve Your Conversion Rate with These 9 Sales Closing Questions
Asking the right questions is the difference between making a sale and missing the opportunity. But sales closing questions don’t always come at the end of the conversation…
Finding the Right Talent for Your Software Development Team
With in-demand top talent and brand-new developers entering the market daily, finding talent for your software development team is hard. This article helps you find the right talent.
How to Measure Customer Satisfaction and Why Your Results Matter
Learn how to measure and improve customer satisfaction through leveraging customer satisfaction surveys to drive customer loyalty and success.
How Purposeful Sales Prospecting Yields High-Quality Leads
Sales prospecting is an important part of your sales process. Drastically increase the chances of converting your prospects into sales by taking a purposeful approach.
How to Build the Perfect Recruitment Dashboard
Creating a recruitment dashboard can feel daunting. In this article, we help you break this goal into small tasks.
What Should You Look for in a Software Engineer Portfolio?
Hiring software engineers is hard. Understanding a software engineer portfolio is not a skill taught in hiring 101! Here are four steps you should follow to get the most out of looking at a developer’s portfolio site
22 Customer Satisfaction Survey Questions to Assess Consistency
Consistency is incredibly important when it comes to providing an excellent customer experience. Read our recommendations for customer satisfaction survey questions to help measure your team’s consistency.
The Only 3 Sales Closing Techniques You Need to Help You Win
Closing is the lifeblood of business. With these closing techniques in tow, your sales team will be unstoppable.
Choosing a Recruitment CRM: Your ATS May Not Be Enough
Recruitment CRM allows your team to build and track relationships with past and future job candidates. Learn more and check out the best options available.