How to ask for a customer referral
Asking for a customer referral works best after you've exceeded expectations. Compare direct, review, social, and user-generated referrals, then learn how to ask, whom to ask, and when incentives make sense.
TextExpander Blog
Practical ways to type less, reply faster and keep your team consistent.
The Magic Formula for a Perfect Sales Pitch
A strong sales pitch follows a clear formula: research the buyer, see things from their side, and back claims with evidence. Learn how to stay on point, catch errors, use a soft close, and ask for the sale.
Leveraging Skills Tests for Recruitment
Skills tests for recruitment let hiring teams evaluate what candidates can do, not just what their resumes say. Learn how pre-hire assessments evolved, how modern tests work, and why they can improve quality of hire.
How to Calculate Your Company’s Sales Growth Rate
Sales growth rate shows how quickly revenue is rising over a set period. Learn why measuring growth matters, what data to collect, how to calculate the rate, and how to add context so the number means something.
Key Sales Metrics Every Team Should Track
Key sales metrics show whether your team is putting effort in the right places. See which numbers to track across company goals, rep performance, sales activity, engagement, and inbound marketing results.
Soft Skills Employers Should Recruit For
Soft skills like emotional intelligence often predict success as well as technical ability. Learn why EQ matters in recruiting and how hiring teams can assess candidates for soft skills during the hiring process.
Customer Retention Strategies to Earn and Build Loyalty
Retaining customers starts with knowing your churn signals. See how special offers, listening to top customers, ongoing education, and clear company values help support and success teams earn lasting customer loyalty.
Why Revenue Operations Is Essential to Sales Success
Revenue operations, or RevOps, brings sales and marketing functions together around shared revenue goals. Learn what revenue operations is, why more businesses are adopting it, and how it benefits sales success.
Candidate Engagement Tips for Recruiters
Candidate engagement keeps job seekers informed and improves how they see your employer brand. Map your hiring stages, set a timeframe for each, create communication templates, and consider bots, texting, and onboarding.