Explore why live chat is the most popular channel for customer service, and learn how your team can meet and exceed customer expectations.
TextExpander Blog
Structure Your Sales Process with These 8 Tools
Developing a strong sales process increases efficiency. Discover these 8 powerful tools to take your team to the next level.
Text Recruiting Has Arrived: Here’s How to Make It Work for You
Text recruiting can help lower the time to hire and improve the candidate experience. Here’s what you need to know about texting throughout the hiring process.
Save Time With These Must-Have Customer Service Email Templates
Add these helpful customer service email templates to your TextExpander snippets and improve your team’s productivity
12 Objection Handling Strategies That Will Help You Win in 2025
Handling objections is a significant part of any sales role. Learn how to take the correct approach and find out the tools you’ll need to succeed.
When, Where and How to Incorporate Recruitment Technology
In this article, we explore augmented writing, gamified assessments, chatbots and other recruitment technology that improve the recruiting process.
31 Customer Service Tips to Delight and Drive Efficiency
Need inspiration? These customer service tips will give you 31 unique ways to improve your customer’s experience and turn unhappy customers into fans.
How to Communicate a Unified Sales Message To Your Customers
Discover how to take your sales to the next level with a clear, unified sales message that resonates with your customer.
How to Motivate a Recruiting Team – 7 Proven Methods
Wondering how to motivate your recruiting team? In this post, we share seven tested and proven strategies for motivating the hard-working members of your team.
Team Management in Software Development: Getting it Right
What makes a productive software development team? We share a few team management ideas to help you get it right.