Learn how to hire for the most important 17 customer service traits and give your customers a more exceptional experience.
TextExpander Blog
4 Sales Best Practices to Increase Productivity (+ Revenue)
Want your sales team to shoot for the stars? Here are the best practices you should follow to benefit your customers, your team and your business.
Sales Goals Examples to Take Your Team to the Next Level
Give your sales team the right goals with our breakdown of what makes a good goal and examples you can start using today.
7 Creative Ideas to Measure Developer Productivity
Get the most out of our development team by incorporating these 7 creative ideas of measure developer productivity.
Customer Service Training Ideas to Increase Customer Focus
One of the best ways to ensure that your customer experience continues to be awesome is by introducing in-depth customer service training ideas for your team. According to the Association for Talent Development (ATD), companies that offer comprehensive training programs have 218% higher income per employee than companies without formalized training. Woah! Not only are…
The Long-Term Impact of Great Code Documentation (with Examples)
Code documentation can add business value and make developer’s lives easier, we share how and show some great examples.
23 Must-Read Recruitment Blogs to Keep Up with the Industry
Without further ado, here are 23 must-read recruitment blogs to keep up with the industry.
29 Email Subject Lines for Sales + the Secret to Getting Opened
Struggle to find the right words? Here are 29 of the most effective subject lines for sales – and one simple trick to boost your click rate.
21 Inspirational Customer Service Books for Your Team to Dive Into
Build out your work library with 21 customer service books that will help your team deliver an excellent experience and become better professionals.
Website QA: Testing a Website for Keyboard Users
Some of your website users will not use a mouse or touchscreen, we’re going to show how tab order impacts testing a website as a keyboard user.