Sales and service teams looking for the easiest and fastest growth hack needn’t turn to a new CRM, hire a new supervisor, or staff up. The secret is in automating and outsourcing responsiveness to increase productivity, client retention, and new business revenue.
TextExpander Blog
6 Essential KPIs for Software Development Teams
KPIs tied to business objectives can directly link development effort to business growth, this can be a powerful motivator for your team. Here we share 6 essential KPIs for software development teams
6 Actionable Tips to Level Up Customer Onboarding
Problems with your customer onboarding strategy might be the biggest cause of customer churn. Learn to keep customers around with better onboarding strategies!
Candidate Engagement Tips for Recruiters
Engaging with candidates throughout the hiring process is super important. Here’s how to do that at different stages of the recruitment life cycle.
12 Development Productivity Tools to Check Out Next Year
We all want to be more productive, with these 12 development productivity tools you will be more efficient at focusing on what matters.
10 Software Development Metrics to Track Team Efficiency
Get the most out of our development team by using these 10 software development metrics to track the efficiency of your team.
17 Customer Service Traits to Hire For
Learn how to hire for the most important 17 customer service traits and give your customers a more exceptional experience.
Text Recruiting Has Arrived: Here’s How to Make It Work for You
Text recruiting can help lower the time to hire and improve the candidate experience. Here’s what you need to know about texting throughout the hiring process.
5 Elements of Customer Service that Customers Really Want
“What Customers Want” isn’t a new blockbuster movie. Instead, it’s this helpful list of the five elements of customer service that will help you stand out and grow customer loyalty.
22 Customer Satisfaction Survey Questions to Assess Consistency
Consistency is incredibly important when it comes to providing an excellent customer experience. Read our recommendations for customer satisfaction survey questions to help measure your team’s consistency.