Customer journey mapping unifies your entire team around your customers’ experience. Use that to make your customer support even better, too.
TextExpander Blog
Tips to Improve Your Sales Prospecting to Gain More High-Quality Leads
Exceptional sales prospecting is a salesperson’s greatest ally. Here are our tips to start you and your team on an excellent foot.
Boost Employee Morale With These Science-Based Strategies
Wondering how to motivate your team in times of COVID? Here are seven things that have been proven to motivate employees, adapted to the pandemic.
5 Tips for a Great Remote Sales Presentation
As more sales teams move into the virtual space, they are faced with new and exciting challenges. Building a solid understanding of what makes a great remote sales presentation will help you get ahead of your competition and make more sales.
New Employer Brand? Here’s How to Get Employees Involved
Employer branding isn’t just about new hires. It’s also about motivating current employees. Here’s how to get employees involved in your employer brand strategy.
How to Delight Your Customers
To delight your customers, you need a plan. Follow these strategies to create your own list of delights, resulting in happier, more loyal customers.
How to Excel at Virtual Selling in 5 Simple Steps
Sales teams are moving into virtual selling. Staying ahead of the game is the only way to stand out in what has become an overcrowded sales arena.
4 Things Recruiters Want Job Candidates to Know
There are things recruiters can’t outright tell candidates. But oh, how they wish candidates knew. We’ve done the research to find out exactly what those are.
Using Automation & Delegation to Grow Your Business
Smart businesses use automation and delegation to free up employee time, so they can focus on growth tasks. TextExpander, Smith.ai and GlobalMac IT can help. Here’s a summary of our joint webinar.
How to Create a Culture of Customer Advocacy
Be an advocate for your customer and they’ll turn into customer advocates. Learn how to create a culture of customer advocacy with these 16 tips.