Learn how to develop a winning social media customer strategy that covers the essentials you need to retain and delight your customers.
TextExpander Blog
Break Down Your Silos to Improve Sales
Breaking down information silos is a sure-fire way to increase the success and efficiency of your sales team. Learn how in this post.
Workplace Diversity: 10 Practices for Inclusive Recruitment
Increasing workplace diversity requires making recruitment processes more inclusive. Here are 10 practices to help you find and attract diverse talent.
Building A Customer Support Toolkit—Your Guide to the Right Support Software
Help Scout’s Mat Paterson and TextExpander Evangelist Jeff Gamet teamed up for a webinar where they shared tips and insights into building your own support toolkit.
Transform Your Sales Thinking from Tactical to Strategic
The move from tactical to strategic sales can help you build a strong brand and secure more profit. Get tips on how to create a clear vision for your strategic efforts.
How to Improve the Candidate Experience Through Interview Feedback
Providing candidate feedback doesn’t have to be scary. Here is why feedback is important and how to give it like a pro.
Customer Service Chat: How Live Responses Meet Customer Expectations
Explore why live chat is the most popular channel for customer service, and learn how your team can meet and exceed customer expectations.
Structure Your Sales Process with These 8 Tools
Developing a strong sales process increases efficiency. Discover these 8 powerful tools to take your team to the next level.
Text Recruiting Has Arrived: Here’s How to Make It Work for You
Text recruiting can help lower the time to hire and improve the candidate experience. Here’s what you need to know about texting throughout the hiring process.
Save Time With These Must-Have Customer Service Email Templates
Add these helpful customer service email templates to your TextExpander snippets and improve your team’s productivity