With remote work a new normal, management strategies are changing too. Ensure that you build trust in your remote team by making sure they experience maximum connection, cohesion by building these fresh approaches into your leadership style.
customer service team
Below you'll find a list of all posts that have been tagged "customer service team"
Eliminating Hero Syndrome at Work: Why Everyone Needs a “Bus Plan”
Businesses that rely too heavily on the skills and knowledge of a handful of individuals leave themselves vulnerable to bottlenecks. Creating a ‘bus plan’ will help mitigate these risks and ensure future success.
OKRs: Why You Should Strive for 70% of Goals
OKRs are a a great tool to get teams motivated and inspired, but you may be missing a trick when it comes to goal-setting. Here’s how aiming for 70% may get you further than any goal you’ve set before.
Building the Ultimate Customer Service Dream Team
Need to grow your customer service team? You might want to consider these 24 tips and tricks to make sure you do it right.