With remote work a new normal, management strategies are changing too. Ensure that you build trust in your remote team by making sure they experience maximum connection, cohesion by building these fresh approaches into your leadership style.
Businesses that rely too heavily on the skills and knowledge of a handful of individuals leave themselves vulnerable to bottlenecks. Creating a ‘bus plan’ will help mitigate these risks and ensure future success.
OKRs are a a great tool to get teams motivated and inspired, but you may be missing a trick when it comes to goal-setting. Here’s how aiming for 70% may get you further than any goal you’ve set before.
Need to grow your customer service team? You might want to consider these 24 tips and tricks to make sure you do it right.