Company retreats can seem like an extravagance, but their benefits outweigh their costs. Understand why and get pro tips on how to organize one.
TextExpander Blog
Building a Better Customer Experience with Segmentation
Use customer segmentation to understand your customers better. Build a better customer experience with personalized segments.
How to Compete for Sales Professionals in a Demanding Market
Being able to hire outstanding salespeople is one of the characteristics of a high-performing sales team. Here are our newest tips on how to hire the talent you need.
Remote Work Culture: Tips & Tools for Engaging Virtual Teams
How do you build a strong culture with a remote team? Here are 14 tips by Smile and other remote-first companies, including Zapier and Help Scout.
Creating a Sales Plan for the New Year
Creating a sales plan for the New Year has never been more important – use these essential tips to get ready for 2021.
4 Ways You Can Deliver Better Proactive Customer Service Today
Stop waiting for customers to tell you something is wrong. Use these four strategies to provide proactive customer service.
Your Team Isn’t Going to Read This Article on Cybersecurity
Your employees won’t read this article about cybersecurity. But you should. Learn how to get your employees to care about and comply with cybersecurity policies.
How to Make iPad Your Dedicated Work Device
The most recent iPad releases are serious contenders as a direct replacement for your laptop. Learning about the best apps, tools, and hardware for your iPad will help you get the most from it.
How Understanding the Customer Journey Leads to Better Support
Customer journey mapping unifies your entire team around your customers’ experience. Use that to make your customer support even better, too.
Tips to Improve Your Sales Prospecting to Gain More High-Quality Leads
Exceptional sales prospecting is a salesperson’s greatest ally. Here are our tips to start you and your team on an excellent foot.