Elevating work means improving how the work itself gets done. This section covers workflow automation and the tools behind it, including text expanders, macros, and hotkey apps, plus side-by-side comparisons and lists of alternatives. It also covers planning and operating models, such as OKRs, and how things change as a team or company scales. Start here if you’re deciding which processes to automate or which tool fits your team.
Healthcare practices face staffing gaps, rising costs, and growing patient demand. In part one of a five-part series, 13 medical leaders share how they're planning for future demand and growing without sacrificing care.
Business automation tools reduce manual work across marketing, sales, operations, and finance. Compare top options such as TextExpander, Zapier, HubSpot, ClickUp, and Grammarly, with what each one handles best.
Customer service automation software helps support teams resolve tickets faster and reduce repetitive work. Compare ten tools by use case, from text expansion and live chat to AI support, e-commerce, and CRM integration.
Paragraph expander tools help you turn short notes into clear, complete messages. Compare free and paid options, including TextExpander, QuillBot, Hemingway Editor, OneLook, Notion, and De-Jargonizer, by use case and cost.
Employee retention in customer service starts with knowing what each agent wants next. Meet the three types of support agents (climbers, escapees, and happy campers) and see how managers can keep each group engaged.
Prompt engineering for ChatGPT can help writers analyze their work instead of replacing it. Screenwriter Ryan Briggs shares prompts for evaluating memos, breaking down scenes, and spotting reversals, plus their limits.
Text replacement tools find and update outdated or incorrect text across documents and support content. Compare four options, from online text tools and BBEdit to TextExpander and Wordtune, plus when regular expressions help.
Chatbots in customer service often frustrate customers when they misunderstand simple requests. See the standards chatbots need to meet for clear communication, and an alternative that keeps human agents in the conversation.
TextExpander is now a SugarCRM partner, available as an add-on for Sugar users. See how Snippets help sales and marketing teams enter tags, customer descriptions, industries, and titles in SugarCRM quickly and consistently.
