In this post, we define sourcing, explain the basic principles of this practice, and share tips to help you start building your talent pipeline.
Elevating Work
Below you'll find a list of all posts that have been tagged "Elevating Work"
How To Validate Your Business Idea
Looking for ways to validate your business idea? You’ve come to the right place. In this post, we describe the five steps entrepreneurs can take to verify the potential of their business before launch, also known as doing market validation. Why you need market validation Not all business ideas are worth pursuing. Market validation helps…
Using TextExpander for Startup Public Relations
When I look back over the past decade, I feel fortunate to have worked for and with so many incredible companies. The startup world exposes you to a wide variety of experiences. One hat that I’ve worn frequently is that of startup public relations. Caveat Emptor (or: You Don’t Want What You Think You Want)…
5 Reasons You Should Hire a Virtual Assistant
Whether you’re a solopreneur, a mortgage broker, a financial advisor or anything in between, chances are good that you could use some help to get things done. We’re all familiar with the challenges of hiring during The Great Resignation. Keeping costs down while still accomplishing your goals is a challenge for every business owner, regardless…
What Happens When You Upgrade from Individual to Teams
The upgrade from TextExpander’s Individual plan to Teams comes with benefits for organizations of all sizes. Here’s our guide to the differences between the TextExpander plans.
Online Vs. In-Person Surveys
A few months ago, I was writing a blog post about getting the information you need from customer surveys. As I was researching one section, there was a discussion to be had around in-person versus online surveys. That sent me down a rabbit hole of reading, watching, and talking to people who know far more…
What Is Tiered Support?
Tiered support is a way to organize your support team for tackling customer support issues efficiently. Learn more.
Scaling a Sales Team: Six Essential Steps
The sales team is one of the first that needs to be prepped for an increase in demand. Here are the essential steps for scaling a sales team.
Why Small Accounts Deserve Time From Your Sales Team
In this post, we share four reasons why you should treat small accounts just as well as you treat your bigger customers.
The Ultimate Customer Success Automation Playbook
A customer success management program consists of many moving parts that help you deliver a great customer experience. When was the last time you took a hard look at your multiple customer success processes? If it’s been a while, don’t worry, because we’re going to address this question as we look at customer success (CS)…