In this article, we discuss the customer service standards customers value the most and how to meet them.
Elevating Work
Below you'll find a list of all posts that have been tagged "Elevating Work"
The Top Business Automation Tools for 2024
Whether you’re a solopreneur, growing team or large enterprise, we’ve rounded up the top business automation tools for you.
Best Customer Service Automation Software
Customer service automation software is changing the way businesses operate. If you’re considering an upgrade, check out these options.
What is Shorthand Typing and How Can You Learn it to Improve Productivity?
Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
How To Automate Data Entry
These are the essential data entry automation tools that every knowledge worker should know in 2022.
Top Paragraph Expander Tools
When communicating with prospects, customers, or internally within your business, you need quick, specific responses that are clear and to the point. Whether you are a customer support representative, a sales agent, or a job recruiter, efficient messaging can be the difference between a good or bad interaction with a customer or coworker. One way…
How to Automate Repetitive Tasks
Repetitive tasks are so commonplace in our daily work that it’s hard to imagine what life would be like without them. However, they’re also taking up time and energy that could be better spent. For example, one study found that customer service reps lose up to 30 percent of their day to repeat tasks. Fortunately,…
How Will AI Change the World?
How will AI change the world? We spoke to AI expert Jon Stokes to find out, and to ask whether AI can realistically be stopped.
The AI Revolution Explained in 5 Minutes
After decades of theory and experimentation, we’re now in the midst of an AI revolution. What breakthroughs led us to this point?
Employee Retention: Three Types of Customer Service Agents
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.