Shorthand typing is a system that can save massive amounts of time for the right business. TextExpander can help you save valuable time.
How will AI change the world? We spoke to AI expert Jon Stokes to find out, and to ask whether AI can realistically be stopped.
After decades of theory and experimentation, we’re now in the midst of an AI revolution. What breakthroughs led us to this point?
Improve customer service employee retention by knowing how to identify and handle three types of customer service agents.
Prompt engineering secrets to maximize ChatGPT for better writing. Summarize and break down scenes, automatically grade assignments, and more.
Have you ever opened a document—maybe even one you wrote yourself—and realized it was full of errors and mistakes? Or maybe it has things that are simply out of date, like names of people no longer at your company? It’s tempting to dive in and start manually replacing text, but good text replacement tools can…
Learn about potential pitfalls with chatbots and how you can maintain high support standards despite more-demanding customers.
In this article, we discuss the customer service standards customers value the most and how to meet them.
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Customer service automation software is changing the way businesses operate. If you’re considering an upgrade, check out these options.