Live chat is one of the most popular customer service channels. Use these customer service scripts to help your team succeed.
Customer Support
Below you'll find a list of all posts that have been tagged "Customer Support"
Happy To Help! 47 Professional Customer Service Phrases That Work Like Magic
Certain customer service phrases work like magic to make your customers’ days. Here are 25 tried and true examples.
Best Customer Service Automation Software
Customer service automation software is changing the way businesses operate. If you’re considering an upgrade, check out these options.
Crafting a Philosophy of Customer Service for Your Business
The philosophy of customer service is your brand’s compass. Explore its principles and the journey to unparalleled customer satisfaction.
Deliver 5-Star Customer Service with These 5 Tips
Keep your customers happy and coming back for more with these five actionable tips for delivering 5-Star Customer Service.
The 6 Most Important Components of Your Customer Service Strategy
Effective customer service strategies have 6 key components. Follow these practices to create a customer care strategy that delivers great quality service.
8 Innovative Customer Loyalty Programs for Small Business
Discover the eight innovative customer loyalty programs for small businesses that you should be using.
Best Customer Support Software
Efficient customer support software centralizes & organizes customer inquiries to increase satisfaction & loyalty. Automatically categorize & assign tickets with specialized tools & applications.
After Call Work: How to Streamline Processes and Boost Satisfaction
Explore the intricacies of After Call Work (ACW) and discover strategies to optimize it, enhancing customer satisfaction and agent productivity.
A Guide to SMS For Customer Service: Benefits, Templates, And Best Practices
SMS for customer service: why is it important? For starters, did you know that over 3 billion people worldwide use text messaging services? From payment reminders to order confirmations, more and more communications between companies and their customers now take place via SMS text messaging. Consumers want customer service to be convenient, simple, and personalized,…