In this article, we’ll show you how to create super-powered customers that are loyal to your brand through customer education.
Customer Support
Below you'll find a list of all posts that have been tagged "Customer Support"
4 Customer Service Characteristics that Drive ROI
CX expert and Punk CX author Adrian Swinscoe outlines 4 customer service characteristics that will drive ROI for your organization.
What Your CSAT Scores Say About Your Brand Reputation and Loyalty
Unravel the power of CSAT scores: Dive into their significance, limitations, and the art of leveraging insights for customer-centric growth.
Understanding Customer Satisfaction: A Comprehensive Guide
Explore the essentials of customer satisfaction in our comprehensive guide. Learn strategies to enhance satisfaction and boost business success.
TextExpander Story: MJ Brodie from iwantmyname
MJ Brodie joins us to talk about her work as a Customer Supporter and how TextExpander helps along the way.
How to Keep CRM Data Clean and Consistent
Discover the benefits of keeping CRM data clean and consistent – and all the tools you’ll need along the way.
How to Take the Stress out of Taking Patient Notes as a Support Worker
Create a system for tackling patient notes for minimum stress and maximum speed.
Three Simple Steps to Get Up and Running With TextExpander
How should a busy professional get started with TextExpander? You’ve downloaded the free test drive version of TextExpander to your Mac or PC and are wondering how to set up your first few snippets. Building a solid snippet system is pretty straightforward once you’ve answered three simple questions. Question 1: What type of text should…
How To: Search Snippets Quickly, Mac, PC, or Chromebook
Whether you’re new to TextExpander or your text snippet library is legend, you can quickly search everything and expand text with a couple keystrokes.
How To Create an Email Reply System with TextExpander
Whether you’re in customer support, work with multiple clients, or run a popular site, creating an email system which allows you to reuse messages is a *huge* time saver. Here’s how to get started.