The average office worker types around 40 words per minute. Professional typists hit 65 to 75. The gap between those two numbers adds up fast when you spend most of your workday at a keyboard. If you type at 40 WPM and you bump that to 60, you save roughly 83 minutes for every 10,000…
TextExpander Blog
15 Customer Service Goals for 2026 Performance Reviews
Learn the art of setting customer service goals that elevate your team and create happy and loyal customers. Dive into SMART goals, KPIs, and strategies that make a difference.
Email Address Generator: How to Create Test Emails for Development
When building and testing online accounts, most require a unique email address. This constraint leaves demo systems full of email addresses like test1@example.com. Let’s talk about a great way to generate test email addresses.
100+ Empathy Statements for Customer Service
Need help showing a little more empathy in customer service? Add these 30 phrases to your toolbelt to show more kindness to your customers.
The Best Clipboard Managers for Every Platform in 2026
Your computer’s clipboard does one job. It holds the last thing you copied. Copy something new and whatever came before is gone, with no trace and no recovery. Just the most recent item sitting in temporary memory until you overwrite it again. That’s fine for casual use. For researchers pulling quotes, support reps drafting responses,…
How to Type Faster
The ability to type quickly and accurately has become an essential skill that is almost as important as reading or writing. It’s a tool we lean on daily, from drafting emails to penning down elaborate reports, coding software, or simply communicating with others via digital platforms. With that in mind, imagine the time and energy…
25+ Holiday Out-of-Office Message Templates & Examples (2026)
Need a holiday out-of-office message? We have options. Check them out and subscribe to the Public Groups for access.
The Best AI Writing Tools in 2026
AI changed how we approach writing, making it easier and faster to generate content, for good or ill. Whether you’re a blogger, business owner, or marketer, there’s an AI tool to expedite the writing process. These tools can save you time and improve the quality of your work, whether it’s for content creation or SEO…
50+ Canned Responses for Customer Service, Email, and Live Chat
Support teams type the same answers hundreds of times a day. “Where’s my order?” “How do I reset my password?” “Can I get a refund?” The questions barely change. The time spent answering them from scratch every time adds up to hours per week, per agent. Most teams have some version of a template library….
Best AI Humanizer Tools for 2026
Reading Time: 8 minutes You wrote something with ChatGPT and now it sounds like a robot explaining feelings to another robot. The sentences are technically correct but completely lifeless. Every paragraph starts with “furthermore” or “moreover,” and there are enough em dashes to build a fence. Welcome to the world of AI humanizers, tools designed…