Just like the dashboard of your trusty vehicle, customer support KPIs help you calibrate your performance and keep everything running smoothly.
TextExpander Blog
25 Sales Best Practices That Convert Faster
Everyone wants to make more sales, close quickly and become a better salesperson. Convert faster by learning and following these 25 sales best practices.
9 Steps to Master Diversity Recruiting
How can recruiters help make organizations more inclusive? Our 9 steps to master diversity recruiting has tips on making your entire process more inclusive.
Is There Room for Improvement in Any of the SDLC Phases?
We share some questions you can ask when improving the SDLC phases for your team.
5 Ways to Tackle Technical Debt in Scrum – Make Small Improvements For Big Gains
We share five ways you can help your team reduce technical debt using scrum methodologies.
6 Observations about the Importance of Customer Service
Customer service has the potential to touch almost every part of your company. Here are six observations about the importance of customer service and how it impacts your business.
Sales Playbook Highlights for Your High Performing Team
Sales can be chaotic at the best of times. Creating a go-to sales playbook for your sales team can add the structure they need to succeed.
7 Recruitment Apps for Boosting Your Recruiting
If you’re a hiring manager or a recruiter living in the US, there’s a huge chance you’re already using your smartphone as much as (or more than) your computer for work. But are you using these mobile apps to hire faster and better?
4 Productive Sales Strategy Approaches for Today’s Top Sellers
As markets and businesses change, so too should every sales strategy. Staying fresh and adapting to new environments will secure success and boost profits across the board.
11 Recruiting Trends to Watch in 2025
Is your company hiring? There’s still time to inject life into your talent acquisition strategies. We’ve compiled 11 recruiting trends to inspire you.